BabyVax Log — Support
Thank you for using BabyVax Log! We're here to help.
CONTACT US
For any questions, bug reports, feature requests, or feedback, please
contact us at:
Email: jack.zhang@renee-arts.com
We typically respond within 1-2 business days.
FAQ
Q: Is my data safe? Where is it stored?
A: BabyVax Log does not use its own servers. All your data is stored
locally on your device and, if you enable iCloud sync, in your private
iCloud account managed by Apple. We never see your data.
Q: Do I need to create an account?
A: No. BabyVax Log has no sign-up, no email requirement, and no login.
Just open the app and start tracking.
Q: How does the multi-baby feature work?
A: Tracking one baby is free forever. Adding additional baby profiles
(for twins, siblings, etc.) is a one-time lifetime purchase. No
subscriptions, ever.
Q: What devices are supported?
A: BabyVax Log requires an iPhone or iPad running iOS 17.5 or later.
Q: Are widgets and Siri shortcuts available?
A: These features are coming soon in a free update.
TROUBLESHOOTING
If the app crashes or behaves unexpectedly, please try:
1. Force quit the app and reopen it.
2. Update to the latest version from the App Store.
3. Restart your iPhone or iPad.
4. If the issue persists, email us at jack.zhang@renee-arts.com with a brief
description and your iOS version.