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Amazon
Amazon
Everyone is familiar with Amazon. They are not a stranger to automation and Artificial Intelligence. They have allowed their foray in AI and machine learning efforts to take things to the next level. Amazon is using artificial intelligence and machine learning across its many businesses to carry out both their internal processes and to improve their customers’ experience.
Amazon's Alexa is one of their most popular AI tools. There have been over a million sales to date for Amazon’s echo dot which includes Alexa. I have an Echo Dot myself and I love using it to turn my Tv off as I am walking out the door.
Amazon has also been able to employ automate robots to help with boxing orders. Allowing the customer to receive packages without error and in lightening quick time. Amazon even offers a robotics department which employs those who are inspired to work with robotics and software. Check out what Amazon has to say.
Optum
Optum
Optum is leader in the health care industry serving 125 million customers. They use AI to provide excellent healthcare to their patients. They understand that robots will never fully replace expertise and services of doctors. Which is important in dispelling fears that AI is taking over.
Their vision for AI is better performance, better outcomes, and better patience experience. Providing better customer service for those who are in need. They can provide better treatment and early diagnosis. Which can change the life of someone who is sick. Check out what they have to say about artificial intelligence.
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