A chatbot is a computer program used to simulate human conversation using text or text-to-speech. The bots interpret the words given to them by a person and provide a pre-set answer. These chatbots are used to support business teams to provide better customer service experience.
The cost for a business to implement a system like this can start at around $25,000. I know you maybe thinking that cost is a lot, but honestly who is not using chatbots currently. Here are some of the most popular chatbots:
Apple’s Siri
Google’s Alexa
The Internet of Things (IoT) is a system of interrelated, internet-connected sensors or devices that can collect and transfer data over a wireless network without human intervention. Typically, this is done with cloud connectivity. Once the data is collected the system can decide to perform an action, such as sending an alert or automatically adjusting the sensors or devices without the need of a user.
IoT wants to connect all potential objects to interact with each other on the internet to provide secure, comfort life for human. ... Nowadays we almost have internet infrastructure wherever and we can use it whenever. Embedded computing devices would be exposed to internet influence.
Examples
Thermostats
Electronic appliances
Commercial environments
Vending machines
Let us check out how some of the Industry leaders are using automation and artificial intelligence.