Perception of AI content moderators
Understanding the role of AI in online content moderation and openness to dissimilar views : Online discussions on various platforms such as new article comment sections, on social media(e.g. Facebook, Twitter, reddit) often involve AI mediation. However, users' perception of AI interventions are not much investigated. We aim to understand users' trust issues regarding several decision makings on online platforms attributed to AI and how users' perceptions differ compared to human content moderators.
Constructive discussion climate:
Understanding how people perceive AI agents in online discussion climate and how that affects users' perception of trust in AI is the prime focus of this research. We present several online discussion scenarios and actions taken by the agent to participants who in turn trust ratings to the decisions made by the agent/moderator. The project is built upon theoretical framework of Computers Are Social Actors (CASA) and algorithmic appreciation paradigms in online enviroment.