CAFE 2023

Session 1 - Organizational Buy-In

Organizational Accessibility is defined by an organization’s commitment to accessibility and inclusion. This process begins with the internal functions of an organization and is reflected in its budgeting, staff training, representation in marketing materials, etc.

Since the passing of the ADA, accessibility in museums, theaters, performing arts and granting organizations have focused on physical accessibility. Ramps and accessible bathrooms have been installed, and many cultural organizations now have audio and/ or tactile tours as well. 

However, the implementation of such spaces and services are based on standards and best practices that are now over two decades old and their evaluation has been considered the job of an ADA coordinator, or a Lone Bellow. [That one colleague fighting for systemic change within the organization without a lot of support or guidance] 

However, the social model of disability dictates that the onus is on all staff members of the organization to create spaces that are welcoming and engaging, not only for visitors, but volunteers, contract workers/presenters, staff, and board members. This begs the question: what actions are required to create an organizational culture that encourages inclusive practices that better serve people with disabilities?