👩💻 ABOUT ME
👩💻 ABOUT ME
Hi, I’m Ariane.
I’m a detail-oriented Virtual Assistant with several years of experience supporting a business in customer service, e-commerce operations, and social media management. I help business owners streamline their day-to-day tasks so they can focus on growth and higher-level priorities.
I take pride in being reliable, organized, and proactive. I work best in environments where accuracy, clear communication, and consistency matter. My goal is always to provide dependable support that helps improve efficiency and enhances the overall customer experience.
⭐WHY WORK WITH ME
I bring hands-on experience as a Virtual Assistant with a strong focus on Shopify support and social media community management. I will help your business stay organized, responsive, and consistent so you can focus more on growth while I handle the day-to-day operations behind the scenes.
I’m familiar with a wide range of tools, including Shopify, Canva, Meta Business Suite, Google Workspace, Zoho Mail, Gorgias, Hootsuite, CapCut, and YouTube Studio. This allows me to adapt quickly to different workflows and start contributing without a long learning curve.
PastryMade | December 2018 - Present
Provided virtual assistance (email handling, order tracking, customer support)
Managed Shopify & Etsy orders; maintained records via Google Sheets
Responded to customer inquiries via email and social media
Supported social media engagement and basic content tasks
Assisted in reviewing promotional materials and ads
TaskUs | Dec 2015 – May 2018
Reviewed team emails for accuracy, tone, and compliance
Provided feedback to improve customer support quality
Identified recurring issues and supported process improvements
TaskUs | Feb 2015 – Nov 2015
Entered and verified customer/account data accurately
Processed confidential information following guidelines
Compiled and validated data before system entry
Bachelor of Science in Electronics and Communication Engineering
De La Salle University – Dasmariñas