Travel Club FAQs
ENROLLMENT:
Automatic payments:
$50 is due when a participant enrolls on this plan. The deposit goes towards the total of your trip.
Balance will be divided into monthly installments deducted from the form of payment.
The payment amount varies based on the day the participant enrolls and must be withdrawn from the account on the 5th or 20th each month. Participants will find the exact amount on the Tour Center or they can call into Customer Care @ 888.310.7121.
Credit card: Final payment is due 65 days prior to departure
Checking account: Final payments is due 35 days prior to departure
**enrolling in the automatic payment plans gives parents more time to pay for the trip**
Manual payments:
$99 deposit upon enrollment.
After the initial $99 deposit, $500 is due within 30 days of enrollment
Then, 75% of the balance is due 110 days prior to departure
The remaining balance is due 65 days prior to departure.
Accepted Payment Forms: We accept Visa & MasterCard. Please make checking accounts or money order payable to Explorica
INSURANCE:
Insurance is paid for in full at the time it is selected. For example, if a traveler adds insurance during enrollment, they will pay the enrollment deposit + the cost of insurance together. If a participant cancels, the refund does not include the cost of insurance.
Travel Protection Plan: $16/day (due in full at the time it is selected). Participants have up to their last payment to enroll on this plan.
Travel Protection Plan Plus: $24/day (due in full at the time it is selected). Participants must enroll in this plan within 14 days after enrollment. Participants have up to 2 days prior to departure to cancel for any reason.
A complete breakdown for the insurance can be found here:
http://www.explorica.com/Resources/Travel-Protection-Plan.aspx
CANCELLATION POLICY:
Cancellation: When a traveler does not have insurance, the following chart highlights the cancellation breakdown:
If you withdraw this many days prior to departure
You will receive a full refund minus the following amounts
More than 150 Days
$399 Non-Refundable Deposit
150-110 Days
$599 Non-Refundable Deposit
109-76 Days
50% of all fees + the $99 Non-Refundable Deposit
75-31 Days
75% of all fees + the $99 Non-Refundable Deposit
30 Days or Less
100% of payments*
*If you notify us of your cancellation in writing at least 24 hours prior to your departure, you will receive a $100 refund.
If a traveler purchases the travel protection PLUS, and they cancel, they will be eligible to receive 75% of the non-refundable cancellations fees as listed above as long as they cancel 2 days prior to the trip.
Example: $399 x 75% = $299.25 back; $599 x75% = $449.25 back;
ADDITIONAL INFORMATION:
Rooming:
Students will be placed in rooms of triples or quads of the same gender. They also have the option to upgrade to a Double for an additional $45 per night.
Adults must stay in doubles with the option to upgrade to a single. The cost of the double is listed on the priced itinerary and singles rooms are an additional $40 per night.
When upgrading, travelers can check this off on the application and call customer care at 888-310-7121.
Adult Surcharge: All full-paying adults (anyone 23 years of age and up) are subject to this fee. Reason being, adults do not get the same discounted rate as students. IE- flight discount, entrance fees, hotel etc.
Optional Excursions: These are activities that are not included in the itinerary. In order to run an optional excursion, at least 20 or more participants would need to sign up for it.
FAQ: This is another helpful resource with some FAQ’s: http://www.explorica.com/faq.aspx