February 2023 - Present
Vancouver, BC (virtual, HQ in Montreal)
Multitasking while communicating with customers by addressing their concerns and helping them
Provide information about the products and services that BMO offers
Selling BMO's products (sold multiple products and helped many customers have better financing habits and make financial progress)
Learned to improve time management, organization, resilience, problem solving, computer skills and multitasking
Reached 80% of sales target
February 2021 - March 2023
London, ON
Did customer service by taking customers orders and processing payments while using the Square POS system
Multitasking, helped setup for the day and clean up at the end of the day
Kept area organized, and helped out in the kitchen
Looked for ways to improve the POS system and organization. Was later asked to create and design the website for True Taco on the Square site/system
https://www.truetacolondon.com
September 2022- January 2023
London, ON
Customer service focused, took customers orders and processed payments
Prepared complex specialty drinks in a fast-paced coffee shop environment
Deepened knowledge on coffee and developed the skills necessary to cater to customers preferences (giving them suggestions on certain drinks, and food/pastry combinations
Maintained order of counter, displays, tables and washrooms.
Learned time management, memorization and prioritization
October 2021 - September 2022
London, ON
Customer service focused, worked as a cashier, bagel slicer, and barista
Kept work stations clean and organized, sliced bagels ahead of time to be prepared for the lunchtime rushes, learned to be proactive, and assisted others colleagues
Deepened knowledge on the different foods and developed the skills necessary to provide suggestions according to customers preferences (giving them suggestions on certain drinks, and food combinations)
Learned time management, work ethic, memorization and prioritization