To easily activate your Amazon device
If your Amazon.com/mytv activation code is not working, don’t worry. This is a very common issue and usually happens due to small technical reasons like expired codes, internet problems, or login errors.
Below are the most common causes and their solutions.
Most common reason
Amazon activation codes are temporary and expire within a few minutes.
✅ Fix:
Go back to the Prime Video app on your TV
Select Sign In Again
A new code will appear
Enter the new code at amazon.com/mytv
Sometimes users accidentally type the wrong characters.
✅ Fix:
Enter the code exactly as shown
Pay attention to similar characters like:
O vs 0
I vs 1
If your TV or phone is not connected properly, activation will fail.
✅ Fix:
Check Wi-Fi on both TV and phone
Restart your router
Try again after reconnecting
If you enter the code while signed into a different account, activation won’t work.
✅ Fix:
Sign out of Amazon on your browser
Log in with the correct account
Re-enter the code
Sometimes the Prime Video app may freeze or not refresh properly.
✅ Fix:
Close the Prime Video app.
Restart your TV.
Open the app and generate a new code.
If you see errors like:
Invalid Code
Device Registration Failed
Unable to Activate Device
Follow this complete troubleshooting guide.
Open Prime Video on your TV
Select Register on the Amazon Website
Note the new code
Enter it at amazon.com/mytv
This solves most activation issues.
Fix 2: Clear Prime Video App Data (Smart TVs)
If the problem continues:
Go to TV Settings > Apps > Prime Video
Select Clear Cache / Clear Data
Restart the app
Try activation again
Fix 3: Update Prime Video App
Outdated apps often cause activation failures.
Solution:
Go to your TV App Store
Update Prime Video
Restart the TV
Fix 4: Try a Different Browser
Sometimes browser issues block activation.
Solution:
Use Chrome, Edge, or Safari
Disable VPN or ad-blockers
Re-enter the code
This is the ultimate universal fix.
Turn off the TV.
Unplug for 60 seconds.
Restart the router.
Turn the TV back on.
Try activation again.
You should contact Amazon if:
Code keeps failing repeatedly
Prime membership is active, but activation fails
The device shows a “Not Supported” error
Quick Summary
Amazon.com/mytv code usually doesn’t work because it expires quickly, is entered incorrectly, or due to internet or app issues. Generating a new code, restarting the app, and checking your internet connection usually fix the problem instantly.