We welcome guests for day-use visits, but please note that reservations are required to ensure a seamless experience. For those interested in an ocular visit to explore our property, we kindly request that appointments be scheduled in advance. Our operating hours are from 10:00 AM to 5:00 PM only, as we prioritize dedicating the evenings to our in-house guests. We look forward to providing you with a memorable visit! 

Place of Stay Options

• Big White canopy: Php550 with table and bench seat (maximum of 10pax) + entrance fee 

The Canopy Reminder: Please note that the canopy is subject to weather conditions. For your convenience, kindly be aware that there is no electricity or electrical outlet available in the canopy area.

• Islariya Poolside Event Space [for sharing]: Php2,000 per space + entrance fee GROUP/PACKAGE RATE AVAILABLE HERE 

• Layhara Lounge [for sharing]: Php1,500 per space + entrance fee GROUP/PACKAGE RATE AVAILABLE HERE 

EXTRA TIME

Need more time to continue the enjoyment? Here are our extended stay rates: 

The Canopy – ₱50 per person (ages 7 and above) per hour

Electricity Policy: Electricity is provided free of charge, as long as no outsourced heavy or large equipment is in use.

Vehicle Access & Restrictions

1. Electrical Wire Hazards: The access road from the national highway to the Resort contains electrical wires that have loosened from their original position. Guests/Vendors are required to exercise caution when entering with vehicles.

2. Liability Disclaimer: In the event that a guests'/vendor’s vehicle damages, drags down, or interferes with electrical wires, the Resort shall not be held liable for any resulting damage, loss, or injury. Responsibility rests solely with the vendor and/or their driver.

RULES AND GUIDELINES

PLEASE READ CAREFULLY.  BY REGISTERING FOR THE EVENT, YOU ACCEPT THESE TERMS AND CONDITIONS (THIS "AGREEMENT"). THIS AGREEMENT HAS LEGAL CONSEQUENCES AND WILL AFFECT YOUR LEGAL RIGHTS AND ABILITY TO BRING FUTURE LEGAL ACTIONS.

This agreement shall be deemed executed upon booking with the Venue and shall take effect immediately thereafter.

ALZURICH EVENTS AGREEMENT

The Client and Alzurich Private Residences and Resort are eager of entering into an agreement pursuant to which Alzurich shall, provide accommodation and/or other services, subject to the terms and conditions herein set forth;

Our operating hours are from 10:00 AM to 5:00 PM only, as we prioritize dedicating the evenings to our in-house guests. We look forward to providing you with a memorable visit!

Hourly Rental Policy: If you are renting the venue on an hourly basis, please note that time begins upon arrival at the property, not at the start of the event.

Notwithstanding this, the Venue may accept night events scheduled between 3:00 PM to 9:00 PM, subject to prior approval and the payment of additional charges. Rates applicable to night events differ from those of day‑use events, and the Client acknowledges and agrees to these separate terms and fees.

REGISTRATION: All guests are required to register their names with a photo ID Card upon arrival to ensure a secure and welcoming environment for everyone.

EXTRA TIME

Need more time to continue the enjoyment? Here are our extended stay rates: 

The Canopy – ₱50 per person (ages 7 and above)

GROUP BOOKING POLICY: (30 pax as example) For day‑use bookings confirmed at thirty (30) persons, the agreed rate shall remain fixed and payable in full, even if fewer than thirty (30) persons arrive on the day of use. Should the actual attendance exceed thirty (30) persons, the resort reserves the right to impose the applicable per‑person rate for each additional guest beyond the thirty (30) confirmed. Non‑compliance with this policy shall entitle the resort to immediate collection of the outstanding balance and enforcement of remedies under applicable law.

VENDORS AND SUPPLIERS’ DISCLOSURE: The Client shall provide the Venue with a complete list of all suppliers and vendors engaged for the event. This disclosure is required to allow the Venue to assess and apply any necessary charges, fees, or conditions associated with such suppliers and vendors. Failure to provide this information may result in additional charges or restrictions at the Venue’s discretion.

This disclosure is required so that the Venue may issue and enforce its own agreement intended for such vendors and suppliers.

GUEST BEHAVIOR POLICY: All guests are expected to conduct themselves in a respectful manner at all times. Any behavior that causes trouble, disturbances, or poses a risk to the safety and comfort of others will not be tolerated. Management reserves the right to evict guests immediately without refund if such conduct occurs, ensuring the well‑being of the property, staff, and fellow guests.

DAY USE ROOM AND POWER OUTAGE POLICY: Rooms are available for day use only from 10:00 AM to 5:00 PM. In the event of a power outage, the standby generator will be operated only if there are three (3) or more rooms booked. If fewer than three rooms are occupied, management reserves the right to cancel or refuse service during the outage. This policy ensures efficient use of resources while maintaining fairness to all guests.

ALCOHOL CONSUMPTION POLICY: Moderate alcohol consumption is permitted within the resort. However, excessive drinking that leads to chaos, disturbances, incidents, or similar disruptive behavior will not be tolerated. Management reserves the right to terminate a guest’s stay immediately should such situations arise, in order to protect the safety, comfort, and well‑being of all guests and staff.

SWIMMING POOL GENERAL GUIDELINES

POOL CONTAMINATION LIABILITY: In the event that a guest vomits or otherwise contaminates the swimming pool, thereby necessitating the complete replacement of pool water and extraordinary maintenance measures, the guest shall be held liable for liquidated damages in the amount of Twenty Thousand Pesos (₱20,000). Cleaning/Refilling the pool requires a period of seven (7) to ten (10) days, depending on water source availability. During this time, the resort shall be unable to accept guests or honor bookings. The fee represents the reasonable cost of sanitation, water replacement, operational disruption, and loss of business. The resort reserves the right to enforce immediate collection of said amount and to pursue further remedies under applicable law should payment not be rendered.

PLEASE SHOWER PROPERLY BEFORE ENTERING THE POOL

We encourage all guests to take a proper shower before swimming; however, in line with our commitment to water conservation, we kindly ask that showers not be left running continuously as though water were unlimited.

HOW DOES SHOWERING REDUCE BACTERIA AND DIRT IN THE WATER?

Pool Hygiene Reminder

• Contamination risk – Sweat, body oils, cosmetics, and dirt can wash into the pool, carrying bacteria and organic matter.

• Remove sweat and dirt – Keeps the water clean and fresh.

• Wash off cosmetics, lotions, and oils – Prevents cloudy water and slippery surfaces.

• Reduce bacteria spread – Protects everyone’s health.

• Maintain clear water – Improves the swimming experience for all.

• Support pool maintenance – Keeps filters and systems running smoothly.

SHOW RESPONSIBILITY BY CARING FOR FELLOW SWIMMERS.

🚿 A proper shower makes a big difference — thank you for keeping our pool safe and enjoyable!

IMPORTANCE OF PROPER POOL ATTIRE

• Hygiene protection – Proper swimwear reduces the spread of dirt, sweat, and bacteria in the water.

• Water quality – Cotton, maong etc. (street clothes) carry dust and fibers that can cloud (makalubog sa tubig) the pool and strain filters.

• Safety assurance – Swimwear is designed to avoid accidents, unlike loose clothing that can snag or restrict movement.

• Comfort and mobility – Proper attire allows free movement, making swimming easier and more enjoyable.

• Chemical balance – Fabrics not meant for swimming release dyes “color nga nilubad” or detergents that interfere with the water quality and chlorine effectiveness.

• Professional appearance – Wearing swimwear shows respect for pool rules and fellow swimmers.

SWIMMING POOL DEPTH: ADULT: 4FT-6FT / KIDDIE: 2FT-4FT (NO LIFEGUARD ON DUTY)

The swimming pool should not be used by anyone with a known major medical condition (such as heart illness, severe circulation issues, epilepsy, or respiratory issues).

CHILDREN’S SAFETY is our priority. Kindly note that kids are not allowed to swim in the adult pool.

PROPER SWIMMING ATTIRE: Please use the appropriate swimming attire.  Cotton, wool, sports bra, basketball attire, sports attire, boxers, anything which are made of natural fabric are strictly NOT ALLOWED.

A fine of PHP500 per person for not following the swimming pool rules. This fine will be added to the account of the booking party, and since our staff conduct random checks, if any of your visitors are found violating the pool rules, the corresponding fine will automatically be billed to you.

For everyone’s safety, please do not bring food or drinks into the swimming pool. Pool water contains sanitizing chemicals, and introducing food or beverages may cause bacterial growth and contamination.

Children below 14 years must be attended by an adult in proper swimwear, and the use of life vest is encouraged for safety.

Glassware is not allowed around the pool.

Please let the resort staff know if you are a beginner at swimming and need assistance.

Diving/Jumping and the like are not allowed.

Any other enjoyable play/games inside the pool should be avoided; the pool is exclusively for swimming.

It is definitely forbidden to chew tobacco, pan masala, or other similar materials on the pool area.

It is not permissible for anyone under the influence of alcohol or drugs to be in the surrounding area or the pool complex.

It is not permitted to spit, spew water, or blow your nose in the pool.

Littering around/inside the swimming pools is absolutely forbidden since it might clog the drainage and piping systems.

Wearing of rings, a golden chain, the sacred thread, and the like are not allowed while swimming.

Avoid swimming an hour or more after a meal, when you are tired, hungry, or overheated.

For the safety of all guests and others, please walk rather than run in and out of the pool area.

When exercising or playing in the swimming area, the resort and management are not liable for any loss or damage to personal property, accident, disability, or death resulting from any cause.

FOOTWEAR AROUND/INSIDE THE POOL: Please leave your footwear outside the pool deck/tiles to avoid the sand/dirt from getting inside the pool.

RESCUE CANS: Rescue cans provided by the Venue are strictly reserved for emergency and safety purposes. They shall not be used as toys, floatation devices, or for any activity other than their intended function. Any misuse of rescue equipment may result in penalties or restrictions at the Venue’s discretion.”

ALZURICH BUILDING: Only registered in-house guests are permitted to enter the ALZURICH building.

SMOKING RESTRICTIONS: Smoking is permitted only in designated outdoor areas, and cigarette butts must be disposed of properly in provided receptacles.

CLEANLINESS

We kindly request that the venue be left in the same clean and orderly condition in which it was received. Please ensure that all trash and food waste, along with any décor or materials, are properly collected and disposed of before departure. Alzurich staff will take care of the final trash collection, and your cooperation in gathering and consolidating waste in the designated areas will help us maintain a pleasant environment for everyone.

PARKING

Our onsite parking spaces are reserved primarily for in-house guests, while day-use guests may park subject to availability. Please note that our parking area can only accommodate up to 8 vehicles. Guests expecting visitors are advised to inform them of this parking limit, and for larger events we strongly encourage carpooling to ensure convenience for all.

Two-wheeled vehicles are not permitted to park in front of the mango tree. A designated parking area is available for motorcycles and similar transport; kindly ask our staff for directions to the proper location.

MOBILE NETWORK POLICY: Please be advised that our property does not have mobile signal coverage for most networks. Only guests using the DITO TELECOMMUNITY NETWORK will have service available within the resort. We encourage guests to plan accordingly and make necessary arrangements prior to arrival.

LAYHARA LOUNGE ACCESS

If you have booked the Layhara Lounge located on the 4th floor of the property, we kindly request that you use only one designated staircase for going up and down, especially after swimming, as the other staircase is reserved exclusively for our in-house guests.

DECORATIONS AND STYLING

All decorations and event styling must be pre‑approved by management. The use of adhesives that are difficult to remove (including but not limited to glue, duct tape, and mounting putty) is strictly prohibited. Hanging items from fans, electrical fixtures, or plumbing is not permitted under any circumstances. Furthermore, confetti, glitter, and other materials that are difficult to clean are discouraged unless expressly authorized by management

GRILLING EQUIPMENT

We are pleased to provide free use of our grilling equipment for your enjoyment. To ensure everyone can benefit, please make sure the equipment is cleaned after use and returned in good condition. Kindly take care of the grills so they remain ready for the next guests. After using the grilling equipment, please ensure that the fire is properly extinguished with water to prevent any fire hazards.

FREE USE OF AMENITIES

We are happy to provide free use of tables and chairs, the swimming pool, and other amenities for your enjoyment. Please note we cannot provide “buffet table”.  To keep these facilities available for everyone, we kindly ask that they be used with care. Please note that if any item is damaged, guests will be responsible for the full cost of repair or replacement.

Guests acknowledge that the venue will be cleaned and tables and chairs will be arranged by the property prior to the event, based on the property’s initiative if no specific arrangement is advised by the client. In cases where the client requests changes to the arrangement, the venue reserves the right to charge a service fee equivalent to 10% of the total cost of the event.

HOUSE DOGS/CATS: Please refrain from feeding the house dogs/cats with your hands to prevent any accidental bites or scratches. Please avoid petting the house dogs/cats to prevent any accidental bites or scratches. It's best to admire them from a distance for everyone's safety. 

BIRD’S NESTS: In our humble grounds, birds’ nests are part life. It is not an ornament; it is a sanctuary. Do not touch or remove the nests.

FISHPONDS: No Throwing of Objects: Please refrain from throwing any items, including trash, food, or other objects, into the fishponds. Such actions can disrupt the delicate balance of the pond environment and harm the fish.

LIVE MUSIC/VIDEOKE AND NOISES: Quiet hours at the Venue shall commence at 9:00 PM daily, in accordance with the applicable local ordinance. During this period, the Client and all guests are required to maintain noise levels at a minimum to ensure a peaceful environment for in‑house guests and neighboring properties. Any violation of this provision may result in penalties or restrictions at the Venue’s discretion.

PERSONAL BELONGINGS: Keep your personal belongings secure by keeping them with you at all times. This helps prevent loss or theft and ensures a worry-free experience for everyone. 

USE OF BIG ELECTRICAL APPLIANCES/DEVICES: Guests will be charged a fee for using any electrical devices or appliances that require electricity. Please ensure to settle/inquire any such charges during your stay. 

POWER OUTAGE

Alzurich Private Residences and Resort is equipped with a solar power system that serves as a backup energy source in the event of a power outage. This system includes Islariya and is primarily intended to provide illumination throughout the property. In the unlikely event that the solar backup experiences technical issues, a standby generator is available for guest rooms only, ensuring continued comfort and access to basic utilities during overnight stays. Please note that if the main power supply (NORECO) is interrupted during an event, no standby generator is available for the venue itself. As discussed during the reservation process, Alzurich Private Residences and Resort cannot be held responsible for any damages, interruptions, or failures resulting from such power outages.

ISLARIYA & LAYHARA Environmental Conditions: The Client acknowledges and accepts that the Event Space is an open-air venue. The Client has been duly informed that, at certain times, humidity levels may be high and natural airflow may be limited. The Client further understands and agrees that the Venue does not provide, and is not responsible for providing, electric fans, air-conditioning units, or any similar cooling equipment. The Client assumes full responsibility for any arrangements necessary to address comfort concerns related to heat or humidity during the event. The Venue shall not be held liable for any discomfort, inconvenience, or claims arising from such environmental conditions. 

ISLARIYA & LAYHARA Rainwater Intrusion Notice: Please be advised that due to the open‑air design of our event space, strong winds during heavy rainfall may occasionally cause rainwater intrusion. While we take every reasonable measure to maintain comfort and safety, guests should be aware that certain areas may experience minor water entry during such weather conditions. We appreciate your understanding and cooperation, and encourage everyone to exercise caution and enjoy the venue responsibly.

CANOPY: The canopy is subject to prevailing weather conditions and is provided without electrical outlets. Guests who elect to book the canopy acknowledge and accept these limitations as part of the terms of this agreement.

VENDORS AND SUPPLIERS’ SETUP & TEARDOWN TIMELINE

Applicability to All Vendors & Suppliers: The setup and teardown rules apply to all vendors, suppliers, and service providers engaged for the event. Compliance is mandatory regardless of vendor type or service provided.

Setup Hours & Charge: All decorations, equipment, and event styling materials may only be installed during Resort operating hours, from 10:00 AM to 5:00 PM only. Vendors and suppliers are allowed two (2) hours of complimentary setup time. Any setup exceeding this allowance will be charged at the applicable hourly venue rate. 

Vendors and suppliers are not permitted to set up outside of these hours unless prior written approval has been granted by Resort management.

Teardown Hours: Teardown must be completed within 1–2 hours after the conclusion of the event. All materials, equipment, and décor must be fully removed within this period.

Liability for Non-Compliance: Any violation of setup or teardown timelines may result in penalties, additional charges, or denial of future access. Vendors and suppliers are responsible for ensuring compliance with Resort schedules.

FREE Wi-Fi ACCESS: Access to our Wi-Fi is free for our registered guests. The hotel Wi-Fi access code is subject to change without notice. Wi-Fi signals are subject to change without notice depending on the room’s location, the status of our Wi-Fi equipment, and interference from other local wireless signals. Alzurich Private Residences and Resort assume no liability for guest use.

DAMAGE AND / OR THEFT OF HOTEL PROPERTY

You are liable for any damage howsoever caused (whether by deliberate, negligent, or reckless act) to the room(s), resort’s premises or property caused by you or any person in your party, whether or not staying at the resort during your stay.

Alzurich Private Residences and Resort reserves the right to retain your credit card and/or debit card details, or forfeit your security deposit, account information as presented at registration and charge or debit the credit/debit card such amounts as it shall, at its sole discretion, deem necessary to compensate or make good the cost or expenses incurred or suffered by Alzurich Private Residences and Resort as a result of the aforesaid.

Should this damage come to light after the guest has departed, we reserve the right, and you hereby authorize us, to charge your credit or debit card for any damage incurred to your room or the resort property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.

We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

DAMAGE OR TAMPERING WITH FIRE DETECTION SYSTEMS / FIRE-FIGHTING EQUIPMENT: Alzurich Private Residences and Resort reserve the right to take action against any guest or visitor found to have tampered or interfered with any detection equipment throughout the resort, including detector heads in public areas, guest rooms, break glass points and fire extinguishers. Guests or visitors found to have tampered with any fire detection or fire-fighting equipment will be charged with any costs incurred by the resort due to their actions and will be evicted from the resort. Depending on the severity of the guests’ actions, law enforcement may become involved at the resort’s discretion. Should the fact that fire-fighting or detection equipment had been tampered with come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the resort property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.

PAYMENT POLICY

1.      Any payment with an online component is quoted exclusive of any applicable value added tax (VAT) or similar sales tax. Any wiring fees/charges for online payment transactions are subject to be added.  

2.      Hereby, the client must provide a copy of the payment for easy payment tracking and for payment confirmation.  

3.      APRR reserves the right to accept bank transfer and/or cash payment only.

4.      Any additional charges or fees spent by Alzurich as a result of the changes made by the client that were not originally anticipated in the agreed-upon plan will be invoiced separately after the event. 

OUTSIDE 45 DAYS

5.      Booking confirmation requires 50% non-refundable pre-payment through bank deposit and/or cash basis to secure the event. 

6.      Full payment must be done 30days prior to the event.  

7.      Pencil booking will be placed on hold for seven (3) days maximum. 

LAST MINUTE BOOKING (A) 

1.      Booking confirmation requires FULL payment through bank deposit and/or cash basis to secure the event. 

2.      Reservation within thirty (30) days prior the event full payment must be done within seven (7) days from the reservation date to confirm.  

3.      Pencil booking will be placed on hold for three (3) days maximum. 

LAST MINUTE BOOKING (B) 

1.      Booking confirmation requires FULL payment through bank deposit and/or cash basis to secure the event. 

2.      Reservation within twenty (20) days prior to the event full payment must be done within 48hours. 

3.      Pencil booking will be placed on hold for two (2) days maximum.  

CANCELLATION, REFUND, NO SHOW, REBOOKING

1.      Once you have received a confirmation receipt of your reservation, such as a confirmation email or an invoice, our cancellation policy will apply to all bookings. 

2.      Cancellation of booking; 45 days onwards prior to the event is subject for a refund excluding the 50% deposit and the bank charges/wiring fees for the transaction. 

3.      Cancellation of booking within 30 days prior to the event is subject to a 50% refund; bank charges may apply. 

4.      All types of reservation without payment confirmation are subject to cancellation. 

5.      All deposits are non-refundable. 

6.      No show, No refund. 

7.      Force Majeure: If the event/reservation is postponed, cancelled, or rescheduled due to a fortuitous incident, an Act of Nature, an unanticipated circumstance, or any other circumstance that makes holding this reservation/conference impractical, illegal, or impossible, APRR shall not be held responsible in any way. A fortuitous incident for the purposes of this article shall include, but not be limited to, a war, fire, labor dispute, or severe weather disaster. 

8.      Any postponements of confirmed event/reservation and/or any Public Health Emergency declared by local government, any law or any action taken by the local authority that directly affects the operation of the event will be considered as a cancellation in accordance with the above cancellation clauses.  

9. Rebooking Policy: Confirmed reservations may not be rebooked or transferred to another date. Any request to change the schedule of a confirmed reservation will be treated as a cancellation, and the applicable cancellation policy will apply. Guests wishing to secure a new date must make a new reservation subject to availability and prevailing rates.

If the event/reservation is postponed or cancelled, the following cancellation fees will be assessed in addition to the overall cost, which covers any necessary lodging, function room rental, equipment, and pre-arranged food and beverage fees. Furthermore, any third-party fees that APRR incurs on the client’s behalf will be paid for by the client.

TERMINATION: APRR reserves the right to cancel or terminate any scheduled event/reservation under the following circumstances: if ordered by the proper authorities; if potential safety concerns arise affecting attendees, speakers, or staff; if any attendee brings deadly weapons, whether or not legally permitted; if required payments, permits, or compliance with laws and regulations are not met; or if natural disasters, severe weather, or other unforeseen circumstances make it impossible to hold the event as planned. 

TERMS & CONDITIONS FOR OUTSOURCED EVENT VENDORS

1. Third-Party Vendor Responsibility: All outsourced vendors engaged by the client are considered third-party providers. The venue holds no responsibility for any issues, damages, or disputes arising from their services or conduct.

2. Client Accountability: The client is fully responsible for the behavior, actions, and compliance of all vendors they personally hire. This includes ensuring vendors adhere to venue rules, timelines, and safety protocols.

3. Liability Waiver: The venue shall not be held liable for any loss, injury, or disruption caused by outsourced vendors during the event.

4. Access & Restrictions: Vendors must operate only within designated areas and must not interfere with venue operations or staff.

The Client acknowledges that they have read and understood the terms of this Agreement. It is the Client’s responsibility to inform all visitors, guests, suppliers, and vendors associated with their booking of these rules and conditions, and the Client shall remain liable for any breach thereof.

CHANGES & MODIFICATION TO THE RESORT POLICY / HOUSE RULES: Alzurich Private Residences and Resort reserve the right to amend, modify, change, cancel, vary or add to these Resort Policies / House Rules or the arrangements and content featured on our resort website at any time without prior notice. Any modification to these Resort Policies / House Rules that occurs before your departure is considered a part of your reservation’s agreement with us.

For day-use: Please note that in case of a power interruption, we do not have a standby generator available. 

FOR BOOKINGS AND RESERVATIONS: We kindly request all bookings to be made exclusively through our Facebook page. This ensures a streamlined and efficient reservation process for your convenience. Visit us on Facebook to reserve your spot today—we look forward to hosting you!