Contact & Costumer Support

ALUN RIMA STUDIO TECHNICAL SUPPORT CENTER

At Alun Rima Studio, we are committed to engineering hyper-optimized, high-utility software. If you experience any technical anomalies, performance bugs, system crashes, or interface glitches while operating the Zamus & Introspect mobile application, please report them directly to our developer technical desk. Your documentation helps us refine our independent ecosystem.

🛠️ HOW TO REPORT A BUG OR APPLICATION ISSUE

To ensure a rapid diagnostic process by our engineering team, please structure your support email with the following metrics:

• 📱 Device Model & OS Version (e.g., Xiaomi Redmi Note 13 / Android 14)

• 🎛️ App Version (Default client is v1.0.0)

• 📝 Chronological Description of the Bug (What action triggered the performance error?)

• 📸 Visual Evidence (Attach screenshots or screen-recordings of the application error if possible)

📬 OFFICIAL DEVELOPER CONTACT REGISTRY

• 📧 Primary Support Email: alunrimastudio@gmail.com

• 🏢 Developer Hub: Sumedang, West Java, Indonesia

• 🕒 Operational Response Window: Within 24–48 Hours (Independent DIY Scale Support)

🌐 Connect With Us

• 📸 Instagram: @alunrimastudio (Follow for our latest app updates and releases)

• 💻 GitHub: github.com/alunrimastudio (Our official open repository for secure APK downloads)

☕ Support the Journey

Voluntary donations help us stay independent and keep our applications 100% free of commercial ads.

• 🇮🇩 Local (Rupiah): Support via Saweria (QRIS, DANA, GoPay, OVO, LinkAja)

• 🌐 International (USD): Support via Ko-fi (PayPal / Credit Card)