Align Vision Journal Support

Thank you for using Align Vision Journal.

For assistance with the app, questions about its operation, bug reports, or feature suggestions, contact:

alignvisionjournal@gmail.com

When requesting support

Please include:

Your iPad or iPhone model
Your iPadOS or iOS version
The version of Align Vision Journal you are using
A brief description of what you expected to happen
A description of what happened instead
The steps that led to the problem
A screenshot, if it would help explain the issue

Email is not a secure channel. Please do not include sensitive personal, medical, or identifying information in a support request.

About your saved information

Align Vision Journal stores observations on your device. The developer cannot remotely view or retrieve your saved test sets. You control whether to export or share reports and spreadsheets.

Deleting the app may also delete information stored by the app. Export any records you want to retain before deleting or reinstalling it.

Supported use

Direct on-device observations are intended for supported iPads.

On iPhone, use Align Vision Journal to become familiar with the app or as a controller while screen mirroring to a television, monitor, or projector. Do not make measurements from the iPhone screen.

Important limitations

Align Vision Journal is not a diagnostic tool. It does not diagnose disease, recommend treatment, or replace a comprehensive professional eye examination.

The app records user-selected observations of perceived image alignment. Its results are not professional measurements of ocular deviation and should not be used to make treatment decisions, change prescribed care, or delay professional evaluation.

Stop using the app if testing causes eye strain, headache, dizziness, nausea, or other discomfort. Contact a qualified eye-care professional with questions or concerns about your vision.

Privacy and terms

Please see the following pages: