Terms of Service
Last Updated: June 23, 2026
These Terms of Service (the "Terms") cover Aivora ("we", "us", or "our") and set the rules for using our mobile application and its related features (the "Service").
By using the Service you accept these Terms. If you do not accept them, please do not use the Service.
How we handle personal data is described in our Privacy Policy. Paid plans, credits, trials, and billing are detailed in our Subscription Terms.
1. Eligibility
You need to be at least 13 years old to use the Service.
If you have not yet reached the age of majority where you live, you may use the Service only with the consent and supervision of a parent or guardian.
2. What You Get
Aivora provides AI-assisted video tools that may let you:
• produce videos from text, images, or other inputs
• edit, enhance, or restyle video content
• export and share what you create
• spend virtual credits to unlock particular AI features
• use the app free with ads, or ad-free through a subscription
We may change, limit, or withdraw features at any time. The Service can depend on third-party infrastructure and AI providers.
3. Your Content
3.1 Ownership
You keep ownership of the content you upload or generate ("User Content"), subject to any rights other parties hold in the underlying materials.
3.2 License to Operate
You grant us a limited, non-exclusive, non-transferable, revocable license to host, process, reproduce, and display User Content only in order to:
• perform the AI processing you request
• deliver and briefly store the outputs
• enforce these Terms and curb abuse
3.3 No Use for Model Training
User Content is handled on a per-request basis. We do not use your uploads to train general AI models or to improve the experience for other users. You confirm that you hold the rights to everything you submit.
4. Acceptable Use
You may not use the Service to make, upload, or share content that:
• violates any applicable law
• is sexually explicit, exploitative, or pornographic
• is violent, hateful, harassing, or abusive
• sexualizes or puts minors at risk
• infringes intellectual property, privacy, or publicity rights
• is fraudulent, deceptive, or misleading
• carries malware or attempts unauthorized access
Where we reasonably conclude a violation has occurred, we may take down content, restrict features, or end access.
5. Accounts and Security
If we offer accounts or device-linked access, keeping your credentials safe and being responsible for what happens under your account is on you. We may suspend access in cases of fraud, abuse, or security risk.
6. Subscriptions, Credit Packs, and Ads
The Service may feature:
• Subscriptions — ad-free access plus weekly credits (see the Subscription Terms)
• One-time purchases — credit packs available on Google Play
• Advertising — displayed to anyone without an active ad-free subscription
6.1 Payments
Every charge runs through Google Play. We never collect your payment-card information directly.
6.2 Renewals and Refunds
Subscriptions renew on their own unless you cancel before the current period closes. Refunds are subject to Google Play policies. For entitlement problems, email feedback@aivora10.com; we are unable to override Google Play's billing decisions.
7. Intellectual Property
Aside from User Content, the Service—its software, branding, and technology—belongs to Aivora or its licensors. Third-party AI components may carry their own terms.
You may not copy, alter, distribute, reverse engineer, or pull models or source code out of the Service without our permission.
Within these Terms and applicable law, you may use lawfully produced outputs for permitted personal or commercial purposes, provided you honor any third-party rights.
8. Third-Party Services
We bear no responsibility for outages, policies, or conduct of third parties—this includes cloud, AI, analytics, advertising, and Google Play.
9. Termination
We may suspend or end access at any time, with or without notice, in response to a breach of these Terms, legal requirements, security needs, or operational reasons. On termination for cause, no refund of fees or Credits is owed, except where law or Google Play policy provides otherwise.
Ceasing to use the app does not cancel a Google Play subscription—you must cancel it within your Google Play settings.
10. Disclaimers
THE SERVICE IS SUPPLIED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
So far as the law allows, we disclaim implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.
We make no promise that AI outputs will be accurate, original, lawful for your intended use, or free from third-party claims. AI outputs do not constitute professional advice.
11. Limitation of Liability
To the greatest extent the law permits:
• we are not responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, data, goodwill, Credits, or business opportunities
• we are not responsible for the quality of AI outputs, their similarity to other users' outputs, third-party claims tied to your use of outputs, or failures of third-party services
• our total combined liability across all claims connected with the Service is capped at the greater of (a) what you paid through Google Play during the 12 months preceding the claim, or (b) USD $50
These caps apply whatever the legal theory. Where mandatory law forbids certain exclusions, our liability is limited to the least extent that law allows.
12. Indemnification
You agree to defend, indemnify, and hold harmless Aivora, along with its owners, operators, affiliates, licensors, and service providers, against claims, damages, losses, liabilities, and costs (including reasonable legal fees) that arise from:
• your User Content or AI outputs
• your use of the Service
• your breach of these Terms, the Subscription Terms, or the law
• your infringement of third-party rights
We may take control of the defense of any indemnified matter, and you will cooperate. This section survives termination.
13. Changes
We may revise these Terms. When we do, the "Last Updated" date will move forward. Where the law permits, continuing to use the Service after changes take effect counts as acceptance.
14. Governing Law and Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT RESTRICTS COURT LITIGATION AND CLASS ACTIONS WHERE THE LAW ALLOWS.
14.1 Governing Law
These Terms are governed by the laws of the Republic of Singapore, disregarding its conflict-of-law principles.
14.2 Informal Resolution First
Before starting arbitration, reach out to feedback@aivora10.com and allow 30 days for a good-faith attempt at informal resolution.
14.3 Binding Arbitration (Exclusive Forum)
Any dispute left unresolved will be settled conclusively through binding arbitration as the sole and exclusive mechanism, except that we may pursue injunctive or equitable relief in the courts of Singapore to protect intellectual property, confidential information, or the integrity of the Service.
The arbitration will:
• be seated in Singapore
• be conducted in English
• proceed under the Arbitration Act of Singapore and the applicable arbitration rules
• be heard by a single arbitrator chosen by the parties, or—failing agreement within 30 days—appointed by the Singapore International Arbitration Centre (SIAC)
The resulting award is final and enforceable in any court of competent jurisdiction.
14.4 Class and Representative Action Waiver
Disputes are pursued on an individual basis only. To the fullest extent the law allows, you give up class, collective, consolidated, private attorney general, and representative actions.
14.5 Time Limit for Claims
A claim must be filed within one (1) year of the event that gave rise to it; otherwise it is permanently barred where the law permits.
14.6 Costs
The arbitrator may award costs and reasonable legal fees to the prevailing party.
Non-waivable consumer rights under mandatory law are not affected.
15. Contact
Email: feedback@aivora10.com