Everything You Need to Know About WestJet Cancellation Policy +1 888-356-0962

WestJet is a Canadian airline that offers a flexible cancellation policy for its passengers. The airline understands that travel plans can change unexpectedly, and they want to make it as easy as possible for their customers to make changes to their bookings. In this article, we will go over WestJet's cancellation policy in detail, including the conditions for cancelling a booking, the process for cancelling a booking, and the timeline for receiving a refund. We will also provide the contact information for WestJet's customer service team, including their phone number.

Conditions for Cancelling a Booking

WestJet's cancellation policy is subject to certain conditions that passengers must meet in order to be eligible for a cancellation. These conditions include:

1. Type of Ticket: Passengers must have purchased a refundable ticket in order to be eligible for a cancellation. If a passenger has purchased a non-refundable ticket, they will not be able to cancel their booking and receive a refund.

2. Time of Cancellation: Passengers must cancel their booking within 24 hours of the original booking in order to receive a full refund. If a passenger cancels their booking after this period, they may still be eligible for a partial refund, depending on the type of ticket they purchased.

3. Reason for Cancellation: Passengers can cancel their booking for any reason, as long as they meet the conditions outlined in the first two points. However, if a passenger is cancelling due to a natural disaster or other unforeseen circumstance, they may be eligible for a full refund, even if they have purchased a non-refundable ticket.

Process for Cancelling a Booking

If a passenger meets the conditions for cancelling their booking, they can cancel their booking by contacting WestJet's customer service team. The easiest way to do this is by calling the WestJet customer service phone number at +1 888-356-0962. The customer service team will ask for the passenger's booking information and the reason for the cancellation.

Once the customer service team has confirmed that the passenger is eligible for a cancellation, they will initiate the cancellation process. The cancellation will be processed back to the original form of payment, such as a credit card or PayPal account. If the passenger is eligible for a refund, the refund will be processed according to the timeline outlined in the next section.

Timeline for Receiving a Refund

The timeline for receiving a refund from WestJet depends on several factors, including the type of ticket, the reason for cancellation, and the form of payment. Here are some general guidelines for when passengers can expect to receive their refund:

1. Refundable Tickets: Passengers who have purchased refundable tickets can expect to receive their refund within a few days of the cancellation. The refund will be processed back to the original form of payment.

2. Non-Refundable Tickets: Passengers who have purchased non-refundable tickets may still be eligible for a partial refund, depending on the circumstances. The refund will be processed back to the original form of payment, but may take several weeks to appear on the passenger's account.

3. Flight Cancellations or Delays: Passengers who are eligible for a refund due to a flight cancellation or delay can expect to receive their refund within a few days of the cancellation. The refund will be processed back to the original form of payment.

4. Credit Card or PayPal: Passengers who paid for their ticket with a credit card or PayPal account can expect to receive their refund within a few days of the cancellation. The refund will be processed back to the original form of payment.

5. Other Forms of Payment: Passengers who paid for their ticket with a different form of payment, such as a bank transfer or cash, may have to wait longer to receive their refund. The refund will be processed back to the

FAQ

Q: What is WestJet's cancellation policy?

A: WestJet offers a flexible cancellation policy for its passengers. Passengers who have purchased a refundable ticket can cancel their booking and receive a full refund if they cancel within 24 hours of the original booking. Passengers who have purchased a non-refundable ticket may still be eligible for a partial refund, depending on the circumstances.

Q: Can I cancel my WestJet booking online?

A: Yes, you can cancel your WestJet booking online by logging into your account and navigating to the "My trips" section. However, if you have a complex booking or need assistance, it is recommended to contact WestJet's customer service team by phone at +1 800-3560962.

Q: How long does it take to receive a refund from WestJet?

A: The timeline for receiving a refund from WestJet depends on several factors, including the type of ticket, the reason for cancellation, and the form of payment. Passengers who have purchased refundable tickets can expect to receive their refund within a few days of the cancellation, while passengers who have purchased non-refundable tickets may have to wait several weeks for the refund to appear on their account.

Q: What if my flight is cancelled or delayed?

A: Passengers who are eligible for a refund due to a flight cancellation or delay can expect to receive their refund within a few days of the cancellation. The refund will be processed back to the original form of payment.

Q: Can I cancel my WestJet booking for any reason?

A: Yes, passengers can cancel their WestJet booking for any reason, as long as they meet the conditions outlined in the cancellation policy. However, if a passenger is cancelling due to a natural disaster or other unforeseen circumstance, they may be eligible for a full refund, even if they have purchased a non-refundable ticket.

Q: Can I change my booking instead of cancelling it?

A: Yes, WestJet allows passengers to change their booking for a fee. The fee will depend on the type of ticket and the changes being made to the booking. Passengers can make changes to their booking online or by contacting WestJet's customer service team.

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