Every time an assembly or installation error is made, costs skyrocket, and customer satisfaction plummets. Moreover, errors can cause personal and property damage that can further increase costs. When using Pythia's verbal workflows, retail workers can be assured to never miss a process step, and "critical steps" that must never be missed, performed out of sequence, or underperformed, are given minimum expected performance intervals. Supervisors are alerted when critical steps are performed faster than the designated minimum performance interval.

When processes change, simply change the affected text in the database, and it releases it when ready. Upon release, every retail worker in the world instantly gets a new process to follow. In most cases, there are minimal communication needs, and training is rarely necessary.

Pythia's analytics reveal performance improvement opportunities across the organization and down to worker and process step detail. This enables management and workers alike to improve performance factors within their control.