The hospitality industry has special challenges like no other and includes things like high employee turnover, more workflows than anyone can memorize, and multi-lingual workers in nearly every location. Preparing hospitality workers to perform consistently, sanitarily, and efficiently under those conditions is nearly impossible. Enter Pythia. Pythia enables:

• Chefs to create and optimize signature recipes, verbally deliver them to cooks step-by-step in the cook's preferred language, track the time it takes cooks to perform each step, and receive feedback throughout the cycle, all from a single system.

• Housekeepers across a global brand to apply different on-brand cleaning and staging to guest rooms, common areas, and exteriors by following step-by-step instructions in the housekeeper's language, tracking the time it takes to complete each workflow step, and providing continuous improvement feedback.

• Bartenders and baristas to make any drink in the world including those they've never heard of, perfectly, confidently, efficiently, and sanitarily, every time, while tracking the time to complete each step and capturing continuous improvement feedback. 

• Hospitality businesses to develop, optimize, deliver, improve workflows, and easily scale from one location to an infinite number of locations worldwide.

• Workers with requisite basic skills to perform without additional training.

Every time a hospitality error is made, a freebie can follow, whether it's a comped room, cocktail, or dinner. The costs can skyrocket as customer satisfaction and return business plummet. Moreover, some errors can cause personal injury and property damage that can further increase costs. When using Pythia's voice-directed workflows, hospitality workers can be certain to never miss a process step or perform a step out of sequence. "Critical steps" being those requiring special attention, are given minimum expected performance times. Supervisors are alerted when critical steps are performed faster than the designated minimum duration.

Pythia's voice-directed workflows enable hospitality workers to perform faster and safer than if they must pick up devices or printed aids as they work. When help is needed, they can say, "Hey Coach, Help" and an alert is instantly sent to their supervisor. The supervisor can then immediately assist the worker and work can continue.

Hospitality workers with basic skills don't need visuals like video or photos to enable their on-the-job performance; they only need verbally-delivered, step-by-step instructions. This eliminates the need for pricey infrastructure as well as the time and cost of developing and updating training materials.

When hospitality workflows change, simply edit the affected text in a database record, then release it when ready. Upon release, every worker worldwide instantly gets the updated workflow to follow. In most cases, little communication is needed and training is rarely necessary.

Pythia's analytics reveal performance improvement opportunities across the organization and down to individual worker and workflow step detail. This enables management and workers alike to improve the performance factors within their control whether worker or non-worker related issues. For instance, the lack of equipment, insufficient staffing, and inadequate management support can be revealed via the valid, unbiased, reliable data Pythia captures along with issues related to worker performance down to workflow step detail.