Blackboard Troubleshooting
As a college student it is your responsibility to seek out information and assistance when technical difficulties arise for you during the semester.
Familiarize yourself with the information and resources available on this troubleshooting page.
The documents below have information on the following:
Setting up your account, reset your password, retrieve your ID, retrieve your Username, find your email address (The "Setting Up Your Account" tab also has a video on how to set up your account).
Forgot your password? Check out the "Setting up your account" document
Blackboard log in assistance
Blackboard Troubleshooting Issues
How to clear cookies from your PC
Connecting to student Wi Fi (for students on ACTC campuses only)
Install Office 365 on your computer
Enabling pop-up blockers
Getting started storing documents with One Drive
Accessing ACTC Email
Creating a Discussion Board post
Setting Up Your Account.docxBlackboard Log In Help.docx Blackboard Troubleshooting.docx Clearing Cookies from PC.pdf Connecting to Wifi.pdf Installing Office 365.pdf Pop up blockers.pdf Getting started Accessing student email.pdf Discussion Board Post.pdf