HR Tool Kit

Welcome to ACE's HR Tool Kit. We have created this to assist you with your search for training topics or content.

You may use this in 3 ways:

1) HOME page - Search of topics by employee category

2) TRAINING PROGRAMS - Click the drop down menu to look for the category and in each category you will find synopsis of every topic

3) BUSINESS VIDEOS - Here you will find short videos on various topics. Click the drop down menu to look for the category and in each category you will find relevant videos.

4) E-BOOKS - Coming Soon! Short 8 page E-Books related to various topics!!

Suggested Training Topics by Target Group

FOR ALL EMPLOYEES

  • Teambuilding

  • Excellent Work Culture

  • Customer Service Excellence

  • Change Management

  • Grooming & Image

  • Office Etiquette

  • Telephone Etiquette

  • Planning & Time Management

  • Stress Management

  • Communication & Interpersonal Skill

  • Quality Mindset

  • Quality & Work Improvement

  • 5S Housekeeping

  • ISO 9000 series

  • Kaizen

  • Critical Thinking

FOR OPERATORS & DIRECTS

  • Building Self Esteem and Confidence

  • Upward and Across Communication

  • 5S Housekeeping

  • Quality Mindset

  • Time Management

  • Quality & Work Improvement

  • Topics from "All Employees"

FOR ADMIN & NON DIRECTS

  • Clerical Development Program

  • Planning & Time Management

  • Stress Management

  • Professional Office Management

  • Office & Telephone Etiquette

  • Filing & Record Keeping

  • Topics from "All Employees"

FOR SALES & FRONT LINERS

  • Art of Selling & Cross Selling

  • Telemarketing Skills

  • Topics from "All Employees"

  • Service Delivery (for technical front liners)

FOR EXECUTIVES

  • Effective Meetings

  • Presentation Skills

  • Business Writing

  • Problem Solving & Decision Making

  • Negotiation

  • Topics from "All Employees"

FOR TECHNICAL or SPECIALISTS

  • Analytical Skills

  • Technical Report Writing

  • Topics from "All Employees"

  • Statistical Process Control

  • Document Control Procedures

FOR NEW LEADERS & MID MANAGERS

  • 9 Hows of Effective Supervisors

  • Business Writing

  • Coaching

  • Effective Meetings

  • Leadership Blueprint

  • Managing People

  • Negotiation Skills

  • On Job Training

  • Operations Planning & Goal Setting

  • Performance Management

  • Presentation Skills

  • Project Management

  • Topics from "All Employees"

FOR SENIOR MANAGERS

  • Assertive and Influential Leadership

  • Blue Ocean Strategy

  • Budgeting and Forecasting

  • Business Acumen

  • Finance for Non Financial Executives

  • Forecasting and Budgeting

  • Intrapreneurship

  • Managing Change

  • Mentoring

  • Negotiation Strategies

  • Strategic Planning

  • Transformational Leadership

  • Topics from "All Employees"

The topics above are suggestions and not exhaustive.