Help Center - Driver Program

Program

Driver Programs

Flexi

Flexible AirAsia Ride drivers, without any ties to specific programs. By default, any new drivers registered with Airasia Ride will be joining a flexi programs.

There are no specific KPIs. Drivers only need to maintain rank-based KPIs to keep their ranks and meet incentive-based KPIs to be eligible for incentives.

Benefits

• Coach assistance and support.

• Incentives

Captain Pro

A Full-Time Driver Program. It’s like a trial period.
(If drivers performed they will be offered the AllStar Program for better benefits).

Drivers will be offered from flexi programs. Based on their consecutive performance. The selection process includes:
1. Achieving flexi incentives KPI
2. Demonstrating high-performance

KPI
• Minimum 8 hours of driving per day
• Earn at least RM1,500 per week
• 90% completion rate
• Operate in high-demand Klang Valley areas.
• Attend a compulsory 1-hour weekly meeting
• Participate in exclusive AirAsia Ride activities
• Maintain integrity—no fraud or gaming
• Uphold a positive attitude and professionalism

Benefits
• Route to becoming an Allstar Driver.
• First-Level Support: Supervisor / Coach assistance
• Cashback bonus

Request to Join

Allstar Driver

Our exclusive community of top-performing drivers, dedicated to setting the standard for excellence as brand ambassadors!

To join the AirAsia Ride Allstar Driver program, drivers must be selected from the Captain Pro program based on their performance. The selection process includes:
1. Achieving KPI.
2. Demonstrating High Performance
3. Consistently Offering Excellent Service.

KPI
• Minimum 8 hours of driving per day
• Earn at least RM1,500 per week
• 90% completion rate
• Operate in high-demand Klang Valley areas (Cyberjaya included)
• Attend a compulsory 1-hour weekly meeting
• Participate in exclusive AirAsia Ride activities
• Maintain integrity—no fraud or gaming
• Uphold a positive attitude and professionalism

Benefits
• Airasia's Employee
• Platform Fee: 10% - 15%
• Monthly Income: Up to RM8,000 (Gross ±)
• D90: 90% flight ticket discount for employees and family
• SOCSO Coverage
• First-Level Support: Supervisor / Coach assistance
• EPF Contributio
• Medical Benefits: For employees and family
• Annual Leave & Medical Leave
• Maternity & Paternity Leave
• Cashback bonus

Airport Community

Airport Community is an exclusive group for drivers specializing in airport trips. Enjoy faster queue access, higher earnings, and exclusive perks while providing top-tier service to passengers.

How to Join?
For all drivers who achieved monthly airport KPI

KPI
• Complete at least 30 airport trips
• Maintain an airport completion rate of 90% or above
• Maintain an overall completion rate of 85% or above
• No system cancellations for advance bookings
• Maximum of one passenger complaint for NPS
• No fraud incidents
• Maintain a driver rating of 4.8 or above
• Any complaints or fraud incidents will result in rank revocation.

Benefits
Enjoy faster queue access (Airport Community) and higher earnings

Night Shift

Night Shift is an exclusive group for drivers specializing in night airport trips. Enjoy faster queue access, higher earnings, and exclusive perks while providing top-tier service to passengers.

How to Join?
Open to Captain Pro
Open to Allstar

KPI
All day shift.
• Monday - Sunday
• 8:00PM - 4/5 AM
• Completed minimum 22 airport trips for one (01) week.

Weekend Shift
• Monday morning and Friday - Sunday
• 8:00PM - 4/5 AM
• Completed minimum 12 airport trips for one (01) week..

Benefits
Enjoy faster queue access (Night Shift Que) and higher earnings

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