"[E]ven the most willing will never truly change unless they come to understand how sometimes unconscious behavior prevents them from achieving their change objectives." (Kegan, Lahey, 2009)
Robert Kegan and Lisa Laskow Lahey, believe that the problem ones have to bring change to themselves and others is not a lack of will, but rather the “inability to close the gap between what [people] genuinely, even passionately want and what [they] are actually able to do.” In other words, people (and organizations) may desire to change, but they are incapable of doing so! While frequently attributed to age, the authors provide scientific evidence that the adult mind evolves in complexity well beyond the age of 30. In Immunity to Change, they show how individual beliefs and the collective mindsets of organizations interact to create a powerful “immunity to change”—a paradoxical safety defense that protects people from change. By identifying the root causes of these immunities, individuals can overcome obstacles to change and move their organizations forward.
Here is the link to to more information about Immunity to Change: Immunity to Change