Studying interpersonal communication will give you a new understanding of the communication process and how we can become competent communicators. This course will improve your "life skills" which I like to refer to as communication skills.
DO YOU WANT TO BE PERCEIVED AS CONFIDENT?
DO YOU WANT TO LEARN HOW TO COMMUNICATE EFFECTIVELY AND APPROPRIATELY?
DO YOU WANT TO IMPROVE YOUR RELATIONSHIPS AT WORK, AT SCHOOL AND/OR IN YOUR PERSONAL LIFE?
DO YOU WANT TO LEARN HOW TO MANAGE CONFLICT?
DO YOU WANT TO IMPROVE YOUR OVERALL COMMUNICATION SKILLS IN A DIVERSE WORLD?
IF YOU ANSWER YES TO ANY OF THESE QUESTIONS, YOU CAME TO THE RIGHT COURSE
This course is a study of effective interpersonal skill development and practice in oral and written communication. Emphasis is placed on the personal, situational, and cultural influences of interaction. Topics include human perception, interpersonal dynamics, listening, conflict management, and verbal and nonverbal symbol systems. The course is intended for students who communicate in one-on-one situations, including communication, fashion, allied health, public service, and business majors as well as those interested in further development of effective interpersonal skills in work, volunteer, and personal environments. (FT) AA/AS; CSU; UC; C-ID COMM 110. This course is equivalent to 3 hours lecture (3 units).
NOTE: As you are joining a fully online course, it is imperative to be self-motivated and self-engaged to adequately navigate the breath of topics and concepts covered in this course. As your instructor, I will promote class discussions on a weekly basis.
About Me
I am a full-time professor in the Communication Studies Department. In addition to this course, I teach public speaking, intercultural communication, and community communication. I served as the Academic Senate President and previously taught in the PUENTE learning community.
I hold a bachelor’s degree in Business Administration from the University Interamericana de Costa Rica, a master’s degree in Communication Studies, and a doctorate in Educational Leadership with a concentration in Community College Leadership (CCLEAD) from San Diego State University. I continue to support leadership work and research through SDSU communities, and I previously served as a member of the Academic Senate for California Community Colleges Executive Committee (2023–2025).
I was born and raised in Costa Rica and moved to the United States in 2000. Spanish is my native language, and I am also fluent in English and French. Outside of teaching, I enjoy spending time with my husband, Jed, and my children, Sofia and Marco.
Fun fact: I’m also a “mom” to many rescued animals, including a horse, mini donkeys, a mini pig, dogs, chickens, and two cats. La vida es una aventura (Life is an adventure).
My belief as an educator is that everyone is capable of learning and achieving their goals. It requires a mindset that adapts to change (mindfulness, curiosity, courage and resilience), effort and support. My job is to facilitate knowledge in a welcoming and safe environment where you are encouraged to share who you are and your perspective so you can learn and grow.
YOU as an individual (race, ethnicity, gender, sexual orientation, nationality, different abilities, language, age, intersectionalities, immigration status) bring cultural richness and diversity to the learning experience in this virtual classroom. You and your lived experiences matter. I invite you to be an active participant. I am here to help you achieve your personal and academic goals.
The best way to reach me is through Pronto as I usually respond right away.
You can also email me using the Canvas Inbox or my email mzeledon@sdccd.edu.
Monday-Sunday, I do my best to respond quickly, but I am human and sometimes it might take me longer.
Consider changing your notification settings to make sure you receive announcements via email. I send out announcements each week with important information regarding due dates, navigating the system, etc. Please look for those announcements every Monday. To change your notification settings, click on your 'account', then click on 'notifications', and then click on the check mark next to announcements...this will ensure that you receive them.
Schedule a one-on-one appointment during Zoom "Meet Up" Hours @ https://sdccd-edu.zoom.us/j/6218156149. Find the schedule on your calendar on your Canvas dashboard.
I am also available for phone calls, video or in person meetings (Office AH-511D). Simply reach out via Pronto and let me know how I can best support you.
For general course questions, I invite you to post to our Pronto class for a quick response. Your classmates will see your question and can help answer it. For anything private, please contact me directly via Pronto or email.
Our campus is committed to maintaining a welcoming, safe, and inclusive environment where every student, regardless of immigration status, is supported in their educational journey. City College recognizes that the current political climate may cause uncertainty and anxiety. Please know that regardless of these challenges, you are a valued and essential part of our academic community. We encourage you to take full advantage of the resources available to you on campus, including but not limited to counseling, legal assistance, financial support, and more. The Dreamers Resource Center and other support networks on our campus are available to assist with any concerns you may have during this time.
The San Diego Community College District is committed to providing safe and equitable learning and working environments for all students and employees, free from sexual harassment, sexual assault, dating violence, domestic violence, stalking, and any other sex-based or gender-based misconduct. If you or someone you know has been impacted by sex-based or gender-based harassment, sexual assault, dating/domestic violence, stalking or sexual exploitation, please visit https://www.sdccd.edu/students/titleix/index.aspx to access resources and support. Any incident committed on District property or at a District-sponsored event or activity may be reported directly to the Title IX Coordinator, who will determine the appropriate response and who may offer supportive measures, regardless of whether a formal complaint is submitted. Title IX contact: Amber Eckert, aeckert@sdccd.edu, 619-388-6504.
This syllabus is designed to be mobile-friendly and provide you with essential information to support you with a successful start in this course. This syllabus is provided as a website so you can easily access it from your smartphone. I encourage you to bookmark it on your phone so it's easy to find and reference when you need it.