Why Secure Patient Transport Is Essential for Modern Healthcare
Why Secure Patient Transport Is Essential for Modern Healthcare
When a patient needs to get from one location to another safely, it’s not just about travel—it’s about trust, care, and medical understanding. That’s where 365 Group steps in. Our expert-led Secure Patient Transport services provide an essential lifeline for those who need professional medical support during journeys across the UK.
Whether it’s a routine hospital transfer, a mental health appointment, or a repatriation from abroad, our role is simple: we make sure every person is transported safely, respectfully, and with the attention they deserve.
Let’s explore what makes this service so crucial, and why so many patients and healthcare providers rely on 365 Group.
Understanding the Need for Secure Patient Transport
Every day, thousands of patients across the UK require medical transportation that falls outside the traditional ambulance response. But not everyone needs blue lights and sirens. Many need clinical support, comfort, and a calm environment to travel to or from hospitals, clinics, or private care.
Secure patient transfer provides just that—it’s safe, non-urgent but medically supported, and ideal for vulnerable or high-needs patients. With 365 Group, that means GPS-tracked vehicles, trained personnel, and a commitment to treating every passenger with dignity and discretion.
Whether you're a healthcare professional arranging a transfer or a family member seeking help for a loved one, we provide dependable, seamless solutions.
Who Do We Help?
At 365 Group, we support a wide range of individuals, including:
Patients recovering from surgery
Elderly individuals attending outpatient appointments
Mental health service users needing calm, secure environments
Patients requiring transport between care facilities
Individuals returning home from hospitals
Every journey is handled with care and compliance, making sure the medical condition, mental state, and personal needs of each patient are considered from start to finish.
Areas We Serve – Local Support That Travels
We’re proud to extend Secure Patient Transport services across a number of key locations in the UK. Our regional presence allows for rapid response, local knowledge, and community-focused care.
Here’s where we currently operate:
We’re always expanding and refining our service areas to meet demand while ensuring the highest level of care.
Our Range of Services
365 Group offers more than just transport—we offer peace of mind. Here’s what we specialise in:
Non Emergency Patient Transport
Sometimes you don’t need urgent care, but you do need support. Our Non Emergency Patient Transport option is perfect for patients who aren’t in critical condition but still require assistance during their journey. Whether it’s for dialysis, check-ups, or treatment appointments, we handle everything from pickup to drop-off with kindness and professionalism.
High Dependency and Urgent Care
Some patients need more than just a lift—they need ongoing medical supervision. Our High Dependency and Urgent Care transport service is equipped with advanced life-saving gear, specialist teams, and clinical oversight. It’s a critical service for those in fragile health who still require mobility.
Medical Repatriation
Being unwell abroad can be frightening. Our Medical Repatriation service helps patients return to the UK from international locations with full medical escort and coordination. We manage the paperwork, flight arrangements, and healthcare needs along the way.
Event Medical Cover
Public events need more than stewards and signage—they need proper healthcare backup. From festivals to football matches, our Event Medical Cover ensures immediate first aid and clinical response for attendees. We’re trusted by event organisers across the country for our professional medical presence.
What Sets 365 Group Apart?
There are many providers in the patient transport space, but few hold the same reputation and operational standards as 365 Group. Here’s what makes us stand out:
Tailored solutions for every type of patient
Experienced staff, including paramedics and mental health specialists
Fleet vehicles built for comfort, accessibility, and infection control
24/7 availability, including weekends and bank holidays
CQC-compliant care across all regions
We don’t treat patient transport as logistics—we treat it as care on the move.
Frequently Asked Questions
1. What type of patients can use safe patient transport?
We assist patients who cannot use public or standard private transport due to medical, psychological, or mobility needs.
2. Is this service NHS approved?
Yes, we work closely with NHS Trusts and private hospitals, ensuring full compliance with health regulations.
3. Do you offer same-day bookings?
While advanced notice is preferred, we do offer same-day and short-notice options depending on availability and urgency.
4. What training do your staff have?
All our team members are trained in first aid, patient handling, safeguarding, and condition-specific protocols.
5. Can families travel with the patient?
Yes, in most cases, a family member or carer can accompany the patient, depending on vehicle capacity and care requirements.
Moving You with Compassion
Whether it’s across the city or across the border, 365 Group is here to provide reliable and respectful Secure Patient Transport. Every journey matters to us because behind every journey is a life, a story, and a person who deserves dignity and care.
Need a helping hand? Contact us today and let our experienced team take care of your medical travel needs—safely, smoothly, and with heart.