High Dependency and Urgent Care – Supporting Safe and Supervised Patient Journeys
Providing reliable transport for patients with complex medical needs is a crucial part of modern healthcare. High Dependency and Urgent Care services fill this gap, ensuring that vulnerable individuals are moved between medical facilities with constant monitoring, expert supervision, and absolute care.
Understanding High Dependency Patient Transport
At 365 Group , we offer clinically managed journeys for patients who require more than a simple transfer. Our vehicles act as mobile extensions of the hospital, equipped with advanced life support tools and managed by trained medical personnel. Whether it's a hospital-to-hospital transfer or a time-sensitive appointment, every detail of the journey is handled with skill and compassion.
Not every journey involves sirens or flashing lights. Some patients need close medical attention while in transit but aren't in immediate danger. That’s where High Dependency and Urgent Care transport fits in. These individuals may be recovering from surgery, coping with respiratory issues, or suffering from neurological conditions that require professional oversight during transfer.
This isn’t just transport—it’s clinical care on wheels. Our ambulances are fitted with monitoring systems, oxygen support, and stretchers designed for stability. Each journey is managed by healthcare professionals who are trained to act swiftly in case of complications. We don’t just get patients from A to B—we protect their health every mile of the way.
Reliable Coverage Where You Need It Most
Our teams operate across a wide Northern network, ensuring rapid, safe, and professional secure patient transport in key cities:
Whether you’re in a city hospital or a suburban clinic, our experienced team ensures that critical care travels with your patient.
Complete Range of Services We Offer
At 365 Group, we recognise that every patient journey is unique. That’s why we deliver a broad selection of medical transport solutions, tailored to suit individual clinical and mobility needs. Below is an overview of the specialist services we provide:
Secure Patient Transport
This service is ideal for individuals who are stable but require assistance during travel. Our secure patient transport ensures patients with limited mobility, disabilities, or mental health concerns are transferred with care and dignity. We manage everything from entry support to monitored journeys, creating a safe, reassuring experience for every patient.
Non Emergency Patient Transport
For patients with ongoing treatments or outpatient appointments, our Non-Emergency Patient Transport service offers scheduled, supportive travel. It’s perfect for individuals attending dialysis, physiotherapy, or regular follow-ups who require monitoring and mobility help. We ensure they reach their destination on time, comfortably, and with full attention to their wellbeing.
Medical Repatriation
Health issues while abroad can be overwhelming. Our Medical Repatriation service assists patients returning to the UK with medical needs. Whether by air or land, we coordinate every step of the journey, including liaison with international healthcare providers, transport with medical supervision, and a smooth handover to UK teams.
Event Medical Cover
Large events carry unexpected medical risks. With our Event Medical Cover, organisers gain peace of mind knowing trained medics are on-site and ready to respond. From festivals to sports matches, we tailor first-aid and emergency plans to the scale and nature of the event, ensuring guests remain safe throughout.
Why People Trust 365 Group for Urgent Care Transport?
Delivering High Dependency and Urgent Care is not just about having a vehicle—it’s about having the right team, equipment, and coordination.
Qualified Clinical Teams
Our staff include paramedics, nurses, and healthcare assistants with experience in critical environments. They are ready for sudden changes in patient condition and act decisively.
Bespoke Vehicle Setups
Our vehicles are not retrofitted—they’re built for purpose. With full medical-grade interiors, wheelchair access, and stretcher-mount systems, we bring the hospital environment into the vehicle.
Proactive Communication
We stay in close contact with healthcare providers and family throughout the journey. Handover is always clear, documented, and professional.
Availability Around the Clock
Illness doesn’t wait, and neither do we. Our services are available 24/7, including public holidays and weekends, for both planned and urgent care.
Frequently Asked Questions (FAQs)
Q1: Who qualifies for high dependency transport?
This service supports patients needing constant monitoring, such as those recovering from intensive surgery or those with unstable health conditions. Each case is reviewed individually to ensure safety.
Q2: Can you transfer between hospitals?
Yes. Our high-level service allows for secure hospital-to-hospital transfers, with full medical equipment and staff on board to manage any changes during travel.
Q3: Is this service available for private and NHS patients?
Absolutely. We cater to both private referrals and NHS requests, working directly with clinics, GPs, and healthcare trusts to arrange safe transport.
Q4: What safety measures are in place during transport?
All vehicles are deep-cleaned, fitted with modern medical tech, and operated by trained staff. Patient vitals are monitored continuously, and oxygen or medication is administered when needed.
Q5: How do I request a booking?
You can contact our team via phone or submit a request online. Our coordinators will assess the clinical needs and arrange a suitable vehicle and crew.
When Care Can’t Be Compromised – Travel with Clinical Assurance
Every patient deserves to be treated with dignity—especially during their most vulnerable moments. At 365 Group, our goal is to ensure that critical care doesn’t stop just because a patient is on the move. Our High Dependency and Urgent Care services are built on trust, professionalism, and medical precision, from dispatch to drop-off.
If your loved one or patient needs more than just a ride—if they need real-time support, specialist monitoring, or trained professionals at their side—then we’re the team to call.
Let’s make every mile matter. Contact us today to book high-dependency transport with confidence, care, and the highest medical standards.