FAQs

What is the check-in process?

When you arrive on campus, please go to Marbelhead Hall

At check-in, you will receive:

• Your room key (if staying on campus)

• Your meal card (for dining hall access)

• A MOVA folder with your name tag, agenda, training materials, and other important information

MOVA staff will be available to assist you and answer any questions.

What is the check-out process?

Before leaving campus at the end of the training, please check out at the designated area (location to be announced).

All attendees must:

• Return your room key

• Return your meal card

• Sign out with MOVA staff

Reminders about the check-out location and process will be shared on the final day.

What are the housing accommodations?

Attendees staying on campus will be placed in suite-style residence halls. Each person will have:

• A private bedroom

• A private bathroom

• Linens provided (sheets, blanket, and towel)

We recommend bringing:

• A blanket (the rooms may be cold)

• A small fan

• A desk lamp

• Your medications (if needed)

• Snacks

• A sweater or sweatshirt (for classroom comfort)

• Your own pillow (optional)

Are there laundry facilities on site?

Yes. Laundry facilities are available in the residence halls. You may want to bring detergent pods or quarters, depending on machine type.

Are meals provided?

Yes. All meals are included.
You will receive a meal card to use at the campus dining hall throughout the week.
Any food allergies or dietary restrictions shared during registration will be sent to dining services.

Where will the training sessions be held?

Sessions will take place in classroom spaces across campus and in the Klebanoff Auditorium.
Each room location will be listed in your agenda.

Do I need to attend every session?

Yes. Full attendance is required for:

• All sessions in your assigned track (Introductory or Advanced)

• The graduation ceremony

This helps ensure that participants meet the learning objectives.

Are evening sessions required?

No. All after-hours training sessions and activities are optional. Graduation ceremony is required.
We encourage you to join us for networking and connection—but it’s your choice.

What if I’m commuting to campus each day?

Commuters are welcome and should keep the following in mind:

• You will receive a parking pass by email—please print and display it in your vehicle daily

• You must arrive on time. Sessions begin promptly each morning

• You will receive a meal card, and meals are included for commuters

If you have specific needs, please contact the training team ahead of time.

Will I have a mentor group?

Yes. All participants will be assigned to a mentor group, led by a trained MTA Mentor.

Mentor groups:

• Meet daily for reflection and discussion

• Support peer learning and connection

• Explore challenges, roles, and advocacy across systems

• Offer support for your well-being and resiliency

Mentors will also attend sessions and be available throughout the week.
You’ll receive your mentor group assignment before the training begins.

Want to learn more?
Visit the MTA Mentor tab on the Google page to meet this year’s mentors!

Where can I find the agenda and presenter information?

The agenda and presenter bios will be posted on the MOVA Training Academy webpage before the event.
You’ll also receive a printed agenda in your welcome packet at check-in.

Is parking available on campus?

Yes. Parking is free.
You must print and display your parking pass in your vehicle each day
The parking pass can be found at the bottom of this page.

How is payment handled?

All payments are handled by your organization’s fiscal contact.
Invoices are due by Friday, July 18, 2025.

If you are unsure who your fiscal contact is, please check with your supervisor or program director.

What if I have questions about work hours?

If you have questions about how this training affects your work schedule, time off, or paid hours, please reach out directly to your supervisor. They can provide guidance based on your agency’s policies.

Who can I contact if I have questions?

Lisa McCue
Director of External Engagement
Massachusetts Office for Victim Assistance (MOVA)
Lisa.McCue2@mass.gov

Stefanie Nunley
Training and Event Coordinator
Massachusetts Office for Victim Assistance (MOVA)
Stefanie.Nunley@mass.gov