Vounteer Opportunities

Here are some of the positions that are available:

• Tax Counselors - Great opportunity for those who are detail-oriented and like to interact  with people.  Classes are held in January and you work with an experienced Mentor.  Required:  good computer skills,  competent keyboard skills, very good communication skills, willingness to listen patiently and with interest in what the client is saying in sometimes stressful situations.

• Client Facilitator - If you like dealing with people and administrative activities, this position is perfect for you.  You work at the tax site and greet incoming clients.  You are responsible for checking-in the clients and ensuring that they have the information needed to process their taxes.

• Scheduler - If you are looking for flexibility and the ability to work from home, this is the ideal position for you.  It involves answering incoming client calls to schedule a tax appointment and reviewing what the client needs to bring to their appointment.  Good communication skills, the ability to follow a script and answer questions, patience, and a friendly demeanor are required.

• Tech and Computer Support - If you have computer and network experience, we are looking for you.  With over 100 tax counselors spread across the County, there is a constant need for tech support.  A working knowledge of personal computers (Chromebooks), WiFi, printers, scanners, and troubleshooting are required.  Must be available to travel around the County to the various tax sites.

• Second Language Skills - We have an urgent need for anyone with second language skills to work as either a Tax Counselor, Client Facilitator or Scheduler.  Spanish is especially helpful.