Hi, ________?
Hi, _________, this is (Your Name Here). I don’t think we’ve actually met before, but I was talking with your (friend/mother/sister/etc.) __________ the other day. Did she get a chance to tell you I was going to call? Well, _________ and I were talking, and your name came up. She thought you might be nice enough to help me out.
I’m a student at ___________, and this __________ I’m working with a company to improve my communication skills and get some really great experience. If I do well, I can actually qualify to win a scholarship!
Okay, so your part is really easy. My assignment is to share a product with people that I’ve been personally recommended to and get their opinion on it, and most importantly, on myself and how well I’m doing. What makes it great is it doesn’t take very long, you don’t have to buy anything, and I get credit just to set up a virtual presentation. And ____ was really nice about it and thought you would be nice about it too. I really need _____ more appointments by _______, and I have an opening on (day) at (time) and at (time). Which time would be better for you?
Great! What email can I send the link to?
Now ______, could you just grab a pen and paper really quickly?
>> I know you would never forget about me, but I’m having you write down a few things because a couple of weeks ago I had this appointment with this really nice lady and she said she’d write it down after, but she forgot, then she forgot about our appointment. And when I called her she felt bad because it was putting me off track for my goal and I felt behind. But I know you wouldn’t do that but that’s why I’m having you write it down.<<
So our confirmation number is (SAY REP NUMBER) - and that’s just my rep ID code in case my manager calls to check up on my appointment. It’s ALSO your customer discount code just incase you see anything else you like, so don’t lose it!
Also, if you could just jot down that we’ll be on zoom on __(day)__ at _(Time)_. And my name, again, is _______. It's spelt - - - - - - . And since we haven’t met before you can draw a BIG smiley face so you know what I look like on zoom (chuckle)!
And other than that, I know this appointment doesn’t mean a whole lot to you, but it TOTALLY means the world to ME, so if you could just take that paper and stick it somewhere where you can see it…some people put it on their fridge, some people tattoo it to their forehead, most people just leave it in their kitchen, so that you DEFINITELY don’t forget about me! (“Because I would be totally heart-broken”). Thanks so much, I’ll see you __(day)__ at __(time)_
How long is this going to take?
Mrs. Jones, most people tend to really like me a lot, so I usually buy an unlimited zoom account, we do the first part for about 2 hours, then we watch a quick 90 min video and pick up where from there. JUST KIDDING, as long as you don’t like me TOO MUCH it shouldn’t take that long at all. If we cut down chit chat it’ll fly by!
Let me ask my husband
Definitely! Well, do you think the ____ or ____ time would be best for him, and we could just pencil in for now the best time. Just so I can stay in control of my schedule
Are you selling something/ What are you selling?
What I’m showing is a product called Cutco! Have you heard of it?
a. If yes: Awesome! Do you have Cutco already!?
b. If no: Ok! Well Cutco is a brand of high-quality cutlery and a few outdoor items. I’m sure you already have tons of knives, but I get credit to come over and show you.
Is this for school?
This is not a school project. But the company allows me to pay for school and also provides me with an opportunity to earn college credit towards my degree and a scholarship! So, would ____ or ____ work best for you?
I’m not really interested
That’s fantastic! That makes my job much easier! You don’t need to be interested at all because I get credit just to show you. This way, you’ll probably have less questions and we can get done faster! So, would ___ or ___ be better for you?
Can I/you call you back
Yes, I definitely can! But this part really only takes a few minutes. Do you have a quick min?