IMPORTANT LINKS AND RESOURCES

Passport Link:

http://intranet/sctraining/Communications/fs/18F_FS_Passport_Phone_Sales.htm

Sales Call Disposition link:

http://intranet/sctraining/Forms/18F/Sales_Disposition_Form/Form.htm

VIP Disposition link:

http://intranet/sctraining/Forms/18F/VIP_Disposition_Form/Form.htm

Interactions Dispo Link

http://intranet/sctraining/Forms/18F/Interactions_Disposition/Form.htm

CSI Guidelines:

http://intranet/sctraining/resources/18F/CSI_Resolution_Codes.pdf

Plant Care tips and other related info:

http://intranet/sctraining/resources/18F/18F_Flower_Links.htm

Tax Exempt Process:

http://intranet/sctraining/Communications/fs/18F_FS_Tax_Exempt.htm

Confidentiality

http://intranet/sctraining/Communications/fs/18F_FS_Releasing_Information_to_the_Authorities.htm

DTW process

http://intranet/sctraining/Communications/fs/18F_FS_Delivery_Time_Service.htm

Customer Removal from Database Form

http://intranet/sctraining/Forms/All_Brands/Data_Removal_Form/Form.htm

Manual Service *if atlas is down

http://intranet/sctraining/Forms/18F/Manual_Service/Form.htm

Fruit Bouquet Survival Guide

http://intranet/sctraining/resources/18F/index_18F_Fruit_Bouquets.htm

Sympathy Survival Guide:

http://intranet/sctraining/resources/18F_sympathy/FY11/Home.htm