Use the “Student Tech Help” icon on the home screen to ask for assistance or email to send a message to student.support@vansd.org or call (360) 313-5400. Issues to report include:
Your Passcode or password doesn’t work
You don’t have Internet access at home
Your device is broken (device or charger)
For more information on iPads & info on Frequently Asked Questions (FAQ) please visit welearn.vansd.org.
If your student is in need of internet access please reach out to Help Desk or your school FCRC for Hot Spot assistance.