DEFINE
Step: 2
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Step 2: Define
Step 2: Define
The goal of the Define mode is to craft a meaningful and actionable problem statement – this is what we call a point-of-view. This should be a guiding statement that focuses on insights and needs of a particular user, or composite character."2
We reframed our insights into How Might We questions, turning these challenges into opportunities for design. This format of question asking is crucial because it suggests that a solution is possible and because they offer you the chance to answer them in a variety of ways.
"A properly framed How Might We doesn’t suggest a particular solution, but gives you the perfect frame for innovative thinking."- An Introduction to Design Thinking PROCESS GUIDE
"A properly framed How Might We doesn’t suggest a particular solution, but gives you the perfect frame for innovative thinking."- An Introduction to Design Thinking PROCESS GUIDE
To uncover the barriers of transformative research at graduate schools, our team generated 51 themes that successfully captured the mindsets of our users. Then, we generated 101 How Might We Questions to prepare for our ideation process.
The Google Sheet below features the details of our foam core board. Make sure to look through the "THEMES" and "HMW" sub-sheets to understand how we approached the Define mode of our research.
1 d.school (n.d.). An Introduction to Design Thinking PROCESS GUIDE [PDF]. Institute of Design at Stanford.p3
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