I am an energetic, positive, empathic senior library assistant with great organizational and customer service skills at the Whitinsville Social Library. I work well within a team environment and find ways to create positive learning opportunities for all around me. I am well versed in CWMARS, the Commonwealth Catalog, and the Ocean State Library's borrowing policies and procedures. I have strong application skills in two resource cataloging programs, Evergreen and Sierra. My computer skills are up to any challenge that may occur during a shift with extensive knowledge of Microsoft Excel and Word, along with all the Google Drive applications and Canva.com. I am committed to serving all our patrons with kindness, dignity and respect, no matter the circumstances. I would make an amazing addition to your organization.
Resume
Professional Experience
Dartmouth Public Library, Dartmouth, MA 02747
September 2022 to Present Information Service Librarian
Performs reference and readers advisory services; provides direct reference services to all patrons, young adults and children. Directly oversees all aspects of Interlibrary Loan and the Virtual Catalog. Develops annual goals and objectives. Reports monthly to the Administration on fulfillment of objectives. Administers and coordinates publicity and promotional campaigns to promote Reader Services, library programs or events, working with other staff and keeping staff informed of the same. Submits press and news releases to local media, publicizing collections, databases, programs and library events. Contributes regularly to the library newsletter. Updates Library Website weekly to reflect offerings. Directly responsible for all aspects and implementation of adult programming including selection and design, performer contact and negotiation, publicity generation and program hosting. Directly responsible for the running of adult book discussion groups, including scheduling, publicizing, preparing support materials and hosting. Provides initial services response to concerns and complaints. Interprets for the public library policies and procedures; enforces library regulations. Refers patrons to other libraries, individuals or services agencies as appropriate. Utilizes automated system, new technologies, electronic equipment and on-line resources in the performance of duties and trains other library personnel and patrons in using these resources. Utilizes regional and statewide database and resources to enhance the collection. Conducts formal patron instruction in use of the Internet, electronic databases, the on-line catalog, email usage and various informational technology sessions. Routinely functions as daily, evening or weekend Building Supervisor, having first response responsibility for the staff, facility and public.
Whitinsville Social Library, Whitinsville, MA 01588
August 2017 to July 2023 Senior Library Assistant
Performs all duties related to the circulation of library materials including requested library materials through library networks and ILL procedures. Assisting in reserving and circulation of museum passes, Chromebooks, hotspots, and the telescope. Assists patrons with requested information and/or direct them to appropriate locations. Provides leadership, management and high customer service to all patrons. Resolves problems using open communication between circulation desk staff and patrons. Assists in copy cataloging and processing new items as needed. Assumes supervision of the library in the absence of the Director. Assists in the weeding of reference and circulating library materials. Operates, troubleshoots and provides instruction on public computers and all library-owned technology. Ensures appropriate use of the library, materials, and equipment by the public in accordance with library policies. Provides Reference and Readers’ Advisory Services for the public, including the delivery of information through a variety of electronic formats. Instructs library users in the use of the online catalog, basic reference tools, and other library equipment and services.
Whitinsville Social Library, Whitinsville, MA 01588
June 2015 to August 2017 Library Assistant
Performed all tasks related to the daily operations of the circulation desk. Organized items during the check in, check out, and hold processes. Tracked fees and fines for printing, coping, and overdue or lost items. Facilitated Museum pass reservation requests. Assisted patrons while locating materials. Informed patrons in account related issues. Fielded telephone inquiries.
Education
Worcester State College, Worcester, MA 01602
Graduated - B.S, Health Science concentration in Health Education, minor in Coaching
University of Rhode Island, Kingston, RI 02881
Graduated - MLIS, Masters in Library and Informational Science
Professional Field Experience
West Warwick Public Library, Friends of WWPL, West Warwick, RI 02893
January 2022 to April 2022
Administrative support to the Friend of West Warwick Public Library. The focus of this PFE project was to work with the Friends of West Warwick Public Library in areas of fundraising, marketing, recruitment, and developing a social media presence. By using a variety of technologies including graphic design applications to design unique written and digital media communications for flyers, brochures, signage, logos, and a variety of media posts to attract new members and community support. Worked with groups to research various partnerships, collaborations, networking, and outreach opportunities within the community. Organized ways to advocate and support community-building activities between the FWWPL and other community organizations. Worked at the Reference Desk supporting all patrons' information inquiries.
Cranston Public Library, Central Branch, Children’s Room, Cranston, RI 02920
September 2021 to December 2021
Organization of Information in the Children’s Catalog identified and indexed picture books collection for popular literacy and teaching topics like letter sounds/phonics, word families, figurative language, and literary genres. Created reports and reviewed items individually for desired topics then created shared Google documents for staff identifying specific literary and teaching topics for easy access and created a Literary and Teaching Topics list within the library catalog for staff and patrons to search.
Health Practicum Whitin Community Center, Whitinsville, MA 01588
July 2000 Counselor
Worked as a counselor during 3 individual camps, included an all sports camp, aqua camp and
baseball camp: duties to include coordinating the daily activities for each camp. Each camp
fulfilled the intended potential as assigned.
August 2000 Coordinator
Planned the weekly and daily schedule, composed the weekly notice, choreographed and taught a dance and cheers, organized and delegated to a staff of five, collaborated with the football camp, created a program for a performance on the last day.
Coaching Practicum Clark University, Worcester, MA 01610
August 2000 to November 2000 Assistant Field Hockey Coach
Worked with the head coach to execute practice drills - for both field players and goalies, planned pre-game warmups for the goalies, developed drills and provided one-on-one work with goalies during practice, encouraged the field players, kept the statistical data, and helped
transport the team to away games.
Coaching Experience
● Our Lady of the Valley Regional School Uxbridge, MA 01569
January 2002 to 2009 Volunteer Assistant Cheerleading Coach
● Town of Northbridge School Department Whitinsville, MA 01588
August 2004 to September 2009 Volunteer Assistant Varsity Cheerleading Coach
● Town of Uxbridge School Department Uxbridge, MA 01569
December 1997 to February 2000 JV Cheerleading Coach
● Town of Northbridge School Department Whitinsville, MA 01588
August 1992 to September 1997 Varsity Cheerleading Coach
December 1989 to March 1992 Middle School Cheerleading Coach
August 1989 to November 1992 Head Field Hockey Coach
August 1987 to November 1989 JV Field Hockey Coach
Volunteering
Community Activities
● Current Northbridge Historical Commission member: 2021 to present
● Active member of the Northbridge Historical Society: 2021 to present
● Active member of the Northbridge Music Booster Club: 2016 to present
● Former member of the NPS District Council: 2021 to 2022
● Former member of the NHS School Council: 2008 to 2011, 2014 to 2022
● Former member of the NHS Athletic Booster Club: 2007 to 2022
● Former member of St. Patrick’s Parish: Welcoming Committee: 2004- 2017, Prayer Shawl Ministry: 2016-2017, Greeter Ministry: 2016-2017
● Former Cub Scout Pack 150 Committee Member, Charter Organization Rep,
Den Leader for Cub Scout Pack 150: 1998-2014
● Former member of the Our Lady of the Valley Parent Guild 2001 to 2005
● Former member of the Northbridge Parent Teachers Association 2005 to 2011
● Former member of the Northbridge Operation Graduation 2011, 2017 & 2022
● Former member of the Northbridge Elementary School Principal’s Council: 2009-2011
● Former member of the Northbridge Playground and Recreation Commission: 2002-2006
● Volunteered at the Whitinsville Social Library: 2014 to 2015