FREQUENTLY ASKED QUESTIONS

CHK Admin Section Site — Frequently Asked Questions

General

What is CHK ADMIN SITE? CHK Admin Site is the online portal of the Administrative Section, Office of the Dean, College of Human Kinetics (CHK), UP Diliman. It's a single hub for reserving venues and vehicles, submitting admin forms, requesting supplies, getting a visitor pass, viewing office dashboards, and giving feedback, instead of having to email or visit the office for each of these separately.

Who can use it? Both CHK faculty/staff (for internal transactions like venue/vehicle bookings and supply requests) and external visitors (for visitor passes, inquiries, and feedback). Some modules may require a UP Mail (up.edu.ph) account to submit, check the specific form.

Do I need to install anything to use it? No. The site itself works in any browser. There's also an optional companion app (see below) for faster access on your phone.

Where is the Admin Section physically located? Varsity Training Center, Magsaysay Avenue, UP Diliman Campus, Quezon City, 1101. Office hours are Monday–Friday, 8:00 AM–5:00 PM.

How do I contact the office directly? 📧 adminofficechk.upd@up.edu.ph | 📞 8981-8500 loc. 4128

The Mobile App

Is there a mobile app? Yes, for Android. Download it from the "Install Android App" button on the CHK360 homepage.

I have an iPhone, can I still use the app? There's no iOS app in the App Store. Instead, open bit.ly/chkadmin in Safari and use "Add to Home Screen" — this gives you an app-like icon and experience without needing an App Store install. You can also use the mobile-friendly web version directly: chkadministrativeportal.github.io/chkadmin.

What can I do in the app that I can't do on the website? The app mirrors the website's modules in a mobile-friendly format for quicker access on the go (reservations, forms, requests). It doesn't require a separate account setup beyond what the website uses.

Who do I contact if the app isn't working? Use the Feedback form on the site, or email adminofficechk.upd@up.edu.ph.

Modules

Reserve a Venue

What is this for? Booking CHK spaces (e.g., rooms, courts, or training areas) for events, meetings, or activities.

Who can request? CHK faculty, staff, and units. External requests may be subject to approval — coordinate with the Admin Section.

How far in advance should I book? As a general rule, submit as early as possible; confirm the office's actual lead-time policy with them directly.

Reserve a Vehicle

What is this for? Requesting official CHK vehicles for university-related trips or errands.

What do I need to provide? Typically trip purpose, date/time, destination, and number of passengers — exact fields are on the reservation form itself.

Forms

What is this? A central page listing the Admin Section's online forms — for things like requests, applications, or reports that would otherwise require a printed/manual form.

Where do I find a specific form? Go to the "Forms" tab on the site; forms are organized there rather than emailed individually.

What forms are available?

Work Order

Request facility repairs — sanitation, electrical, plumbing, or carpentry

Include a detailed description of the issue and its specific location

Fund Request

Reimbursement or cash advance for small, urgent expenses

Requires approval from the College AO and Dean; CHK faculty/staff only

Meal Request

Food/beverage for official meetings, seminars, or CHK events

Submit at least 3 weeks in advance with final head count

PPMP Online Form

Submit your unit's annual procurement requirements (supplies, equipment, services)

Consolidated by the Supply Officer for the upcoming fiscal year; submission doesn't guarantee approval

CHK RAP ("Report A Problem")

Report facility issues, safety hazards, or equipment malfunctions in the CHK Sports Complex

Helps keep the complex safe for athletes, faculty, staff, and students

COS Staff Corner

Portal for Contract of Service (COS) staff — leave applications, performance management, HR services

COS staff only; hosted separately at chkcoscorner.netlify.app

Anonymous Incident Report

This form is intended for the safe and confidential reporting of any concern or incident within CHK.

A.I.R.A. (Admin Inventory & Requisition App)

What is A.I.R.A.? A.I.R.A. is the Admin Section's system for requesting office supplies and inventory items — replacing manual/paper requisition slips with an online request.

Who can use it? CHK staff needing to request supplies from the Admin Section.

How do I track my request? An automated email will be sent to you confirming that your request has been submitted and received by the Administrative Section. The Administrative Section staff will then process your request. Once it is ready for pickup, the staff will update its status through their dashboard, and another automated email will be sent to notify you that your request is ready for pickup.

VISIT (Visitor Pass)

What is this for? Getting a visitor's pass before coming to the CHK Admin Section — useful for guests, vendors, or anyone with official business at the office.

Do I need to do this before arriving, or can I get a pass on-site? You are encouraged to request your Visitor Pass online before arriving at CHK to help speed up the check-in process. However, walk-in visitors may still be accommodated, subject to the required verification and approval procedures. Walk-in visitors will be required to register manually, undergo identity verification, and may need to wait while security personnel contact the CHK personnel they intend to visit for confirmation before entry is granted.

Dashboards

What is this? A collection of the Admin Section's operational dashboards — for viewing office data/metrics relevant to CHK operations (e.g., facility status, requests, or reports).

Can anyone view the dashboards, or are they restricted? Access to dashboards is restricted to authorized CHK employees only. Each dashboard is protected by access permissions based on the user's role and responsibilities. Visitors and members of the public cannot access these dashboards.