PROFESSIONAL DEVELOPMENT PROGRAMME

Professionals should attend this programme to gain exclusive insights from world-renowned scholars at the forefront of AI-driven service innovation. As AI continues to redefine service industries, it is crucial for business leaders, researchers, and practitioners to understand how to harness AI effectively while balancing automation with human expertise. This programme offers a unique opportunity to learn directly from leading global professors, who will provide cutting-edge strategies for enhancing customer experience, improving service efficiency, and navigating ethical challenges in AI adoption. Attendees will gain practical tools and actionable knowledge to drive innovation in their organizations, ensuring they stay ahead in an increasingly AI-powered business landscape. Moreover, the programme fosters valuable networking opportunities with top academics and industry professionals.