INDUSTRY LED EXPERT PANEL DISCUSSION

The rapid advancements in Artificial Intelligence (AI) are reshaping the global service landscape, and Mauritius is no exception. AI has the potential to enhance efficiency, improve customer experiences, and drive innovation across various service industries. However, its adoption also presents challenges, including skill gaps, ethical concerns, regulatory barriers, and financial constraints. This panel discussion at IRSSM13 will bring together industry leaders from key service sectors in Mauritius to explore the challenges and opportunities associated with AI integration.