Technology 101

1:1 DIGITAL ENVIRONMENT

All Unit 5 students in 6th to 12th grade are in a 1:1 digital environment. This means each student has a laptop for his or her use academically. Unit 5 is phasing out the "Bring Your Own Device (BYOD)" program. This means students entering the 6th, 7th, 9th, & 10th grades during the 2020-2021 school year, and beyond, are required to rent a Chromebook from the district.

How can I help my student be successful with his or her laptop?

  1. Please ensure your student has a protective case for his or her laptop.

  2. Help your student get in the habit of charging his or her laptop each night.

  3. Talk to your student about the appropriate use of the school laptop. Downloading games, using the device for other means than academic purposes, and other misuse can result in the privilege of using the laptop being revoked, as well as other consequences.

Caminando Con Mi Hijo(a) Por La Escuela Media: “Edición APRENDIZAJE REMOTO”

1:1 Where to Start?

Do you have questions regarding your student's Google accounts, renting of devices, cases, Hybrid Learning technology "Appropriate Use Policy," laptop rental fee, device support, and resources?

No worries! Unit 5 technology coaches have created videos and resources for you! Please select a topic for more information! More information can also be found on the Unit 5 Student-Parent Technology Corner.

CHROMEBOOK QUESTIONS

My student doesn't have a Chromebook. How do I get one?

Please reach out to Evans! We can work with you on getting a device for your student!

We have a Chromebook...now what?

Please visit this resource for information regarding your new device!

My student's Chromebook is slow and "glitchy." What do I do?

  1. Encourage your student to consistently close out of tabs and programs he or she is not currently using for work.

  2. Please try restarting the device to see if that fixes the issue.

  3. You could try to see if the Chromebook needs to be updated to improve its performance. Here are directions on how to perform this task from Unit 5 Technology. Please note this process could take 5-7 minutes!

  4. Please bring your student's Chromebook to Evans, any day of the week between 9:00am-3:00pm. We will work with you on completing a Help Desk ticket and swap out your student's device for a new one! Please note we sometimes run out of devices to switch with students. Please feel free to call ahead of driving out to Evans to ensure we have a device for your student!

My student's Chromebook screen/charging port/keyboard is broken. What do I do?

Please bring your student's Chromebook to Evans, any day of the week between 9:00am-3:00pm. We will work with you on completing a Help Desk ticket and swap out your student's device for a new one! Please note we sometimes run out of devices to switch with students. Please feel free to call ahead of driving out to Evans to ensure we have a device for your student!

The volume does not work on the Chromebook.

  1. Please check the volume control location which can be found on the bottom-right of the toolbar.

  2. Please bring your student's Chromebook to Evans, any day of the week between 9:00am-3:00pm. We will work with you on completing a Help Desk ticket and swap out your student's device for a new one! Please note we sometimes run out of devices to switch with students. Please feel free to call ahead of driving out to Evans to ensure we have a device for your student!

The Chromebook keeps shutting down.

  1. Please ensure the device has been charged properly for at least a half-hour.

  2. We would be happy to swap out a charger for you! Please bring your student's Chromebook charger to Evans, any day of the week between 9:00am-3:00pm.

  3. Still not working? Please bring your student's Chromebook to Evans, any day of the week between 9:00am-3:00pm. We will work with you on completing a Help Desk ticket and swap out your student's device for a new one! Please note we sometimes run out of devices to switch with students. Please feel free to call ahead of driving out to Evans to ensure we have a device for your student!

STUDENT ACCOUNT QUESTIONS

My student forgot his or her password. What do I do?

Please have your student complete the following form. A staff member from Evans will be in contact with you once we get his or her password reset.

INFINITE CAMPUS QUESTIONS

Where can I find information about Infinite Campus?

Please visit this resource for more information.

I need my Parent Portal password reset. What do I do?

Please complete this form for us. A staff member from Evans will be in contact with you once we get his or her password reset.

OTHER TECHNOLOGY QUESTIONS

What are the available digital programs in Unit 5?

You can find a reference to these programs here.

How can I learn more about my student's assistive technology?

Please visit this resource for more information.

Where can I find general information about Unit 5 technology?

Please refer to this resource.