Provider Practice Safety & Communication Simulations

Patient populations are complex with chronic health conditions intertwined with mental health or substance use concerns. Health professionals may be challenged to defuse emotionally intense interactions to promote patient care and provider and workplace safety in primary care clinical settings. These educational videos provide learners with an opportunity to consider therapeutic communication techniques to de-escalate encounters that may occur with patients or other persons within healthcare settings. Additionally, these simulations can raise practitioners’ awareness of actions to promote provider and patient safety and the importance of having an emergency plan within primary care settings. The videos listed below are YouTube videos with closed captioning for increased user accessibility. Each video will play directly from the present screen or may be opened in a separate window for viewer use. Access to the Faculty Guide handbook is listed below each video.