Section 1. Student Services & WellBeing

The University's campus mail system is free. There are boxes for outgoing U.S. and campus mail located along the back wall of Room 8-240 Phillips-Wangensteen Building (PWB) with faculty and staff mailboxes.

Every resident has a mailbox identified with their name in the Residents’ Room, 8-339 PWB.

The fellows have mailboxes with the faculty in Room 8-240 PWB.

Mail is received Monday through Friday and distributed once a day. Residents and fellows are responsible for checking the mailbox regularly. Because of space limitations, it is recommended that bulky items such as journals and packages be sent to your home address.

E-MAIL AND INTERNET ACCESS

University-assigned e-mail accounts are the Department of Otolaryngology’s and the

University’s official means of communication with all students and employees. As part of the on- boarding process, the Graduate Medical Education Office will provide you with your University of Minnesota e-mail address and instructions for initiating your account. You are responsible for all information sent to you via your University-assigned e-mail account.

To protect patient privacy, you should not forward your University e-mail to a private e-mail account. We have confirmed that you are protected when transmitting information about University patients ONLY when you are using your “@umn.edu” e-mail address. Fairview, the University of Minnesota Physicians (UMP), and all of our affiliated hospitals are very sensitive to the issue of HIPAA information being transmitted through e-mail. Fairview and UMP are cataloging violations. These violations can be forwarded to the state licensing board and physician disciplinary boards, and can be subject to fines of up to $5,000 per incident.

Please make every effort to avoid violations.

Technical assistance is available through:

Office of Information Technology (OIT) Website: http://www.oit.umn.edu/help/

Phone: 612-301-4357

Email: help@umn.edu

Your e-mail account password and Internet ID are the ones used for many other functions on the Internet and campus, such as Dual Authentication, MYU and, your U-card.

To check your e-mail from any computer that has an internet connection type this into the web browser:

mail.umn.edu

If you’d like to bookmark a page from which you can access your e-mail, use:

www.myu.umn.edu

You can also use the “myu” link above to change your password and manage other features of your e-mail account. Select “My Info” and then “Internet Account Options.”

Computers in the Residents’ Room at the University, 8-339 PWB, provide internet access.

Student Computer Facilities are available in a number of locations on the University campus. Check Office of Information Technology web site or call them for locations.

FAX TRANSMISSION

Fax equipment is available in Otolaryngology Departments at all of the affiliated hospitals. Please do not give out the following numbers, which are for fax transmission only:

ENT Department, Phillips-Wangensteen Bldg

612-625-2101

M Health Clinic & Surgery Center

612-676-4047

University of MN Lion's Research Building

612-626-9871

Hennepin County Medical Center

612-630-8230

Children’s Minnesota ENT and FPRS

612-874-0985

Regions Hospital

651-254-3568

Veterans’ Affairs Medical Center

612-727-5966

FINANCIAL AID

The Medical School Financial Aid Office is available to assist you with information about budgeting, terms and conditions of student loans, debt management, loan repayment options, etc.

Contact 612-625-4998.

Guidelines for Professional Interaction-see general policies

PAGERS/PAGING SYSTEM

Each resident and University-based and (Neurotology) fellow is assigned a 4-digit page code ID number through University of Minnesota Medical Center, which is retained until graduation. Alphanumeric pagers are available through your program coordinator.

Pager should be worn at all times throughout the day and when you are on call. When you are signed in the system allows you to indicate several options to inform callers of your availability.

Defective or Lost Pagers -Utilize MEd ED app on your phone to go for latest MHealth Policy - Paging System Contact M Health Fairview *NOTE: HAVE ALL REPLACEMENT PAGERS DELIVERED TO YOUR CURRENT LIVING ADDRESS.

The resident is responsible for the cost of the pager (currently $100) if it is lost or damaged beyond repair.

At the end of the residency, pager should be turned in to the program coordinator.

TELEPHONE ACCESS AT THE UNIVERSITY

Residents and fellows on rotation at the University have access to the telephone in the Residents Room (8-339 PWB). This phone should be used for all campus and local calls. Do not use this line for long distance phone calls. Some other guidelines are:

To call on campus (624/5/6 telephone numbers), dial the last five digits of the number.
To call off campus, dial 8 and then the phone number.
To call the VA, dial 8-467 and then the extension number.
Telephones located in private offices are limited to the use of occupant.

TUITION AND FEES

The Medical School currently waives tuition and fees for residents and fellows registered in Medical School.

WEB PAGE, DEPARTMENT OF OTOLARYNGOLOGY

Department of Otolaryngology home page is located at www.ent.umn.edu.

PERSONAL EMERGENCY

If an emergency (whether financial, medical, or personal) should arise, residents/fellows are encouraged to discuss the situation with the faculty Chief at their hospital, with their Program Director, or with Department Chair. They will determine whether special arrangements can be made to assist in these situations.

Additional support resources:

Physician wellness collaborative

Trainee support recourses

LOAN DEFERMENT

Residency Deferment or Forbearance

See Institution Policy Manual, http://z.umn.edu/gmeim, for more information on loan deferment and forbearance.

Residents: Give residency deferment or forbearance forms to your program coordinator, That role will ask your Program Director to certify your status as a resident.

Fellows: Fellowship Program Director can certify your status in the clinical fellowship program.

Student Deferment

The Department of Otolaryngology cannot certify your student status. You may request certification of your student status directly from the University using form available at www.onestop.umn.edu (under “Grades and Transcripts” choose “Verify Your Enrollment Status”).

LOAN FORGIVENESS ( PSLF and others)

https://med.umn.edu/residents-fellows/current-residents-fellows/financial-resources

MONITORING OF RESIDENT/FELLOW WELL-BEING

The program director and the teaching faculty will monitor resident/fellow stress, including mental or emotional conditions inhibiting performance or learning, and drug-related or alcohol- related dysfunction. Both the program director and faculty should be sensitive to the need for timely provision of confidential counseling and psychological support services to residents/fellows.

The educational goals of the program and learning objectives of residents/fellows must not be compromised by excessive reliance on residents/fellows to fulfill institutional service obligations. The program director and faculty will arrange for appropriate backup support when patient care responsibilities are especially difficult and prolonged, and will make scheduling adjustments as necessary to mitigate excessive service demands and/or fatigue. Duty hours, however, must reflect the fact that responsibilities for continuing patient care are not automatically discharged at specific times.

SOCIAL MEDIA POLICY FOR AHC STUDENTS, RESIDENTS AND FELLOWS

This policy provides guidance and parameters for social media (see Definitions) usage by students, residents and fellows enrolled in Academic Health Center (AHC) educational programs. While social media tools are a very popular mode of engagement and communication and facilitate education, collaboration, research, business, and remote work, its usage by AHC students, residents and fellows presents unique risks to clients/patients. Because of the risks associated with inappropriate use of social media, misuse must be addressed through professionalism training, usage guidelines, and appropriate corrective and disciplinary action when warranted. The use of social media requires a conscious recognition of the profoundly public and long-lasting nature of communication via social media which provides a permanent record of postings. Each student, resident and fellow is responsible for appropriate behavior using social media just as they are with communications in other areas of their professional life.

Social Media Policy for AHC Students, Residents and Fellows

TRANSPORTATION AND SAFETY POLICY

Policy Statement

The University of Minnesota Medical School follows the policy of the University of Minnesota:

University of Minnesota Policy on Equity, Diversity, Equal Opportunity, and Affirmative Action (LINK)
Emergency? Call 911

UNIVERSITY OF MINNESOTA POLICY ON SEXUAL HARASSMENT, SEXUAL ASSAULT, STALKING AND RELATIONSHIP VIOLENCE

Policy Statement

The University of Minnesota Medical School follows the policy of the University of Minnesota:

University of Minnesota Policy on Sexual Harassment, Sexual Assault, Stalking and Relationship Violence (Link)
Procedures

The University of Minnesota Medical School follows the procedure of the University of Minnesota:

Responding to Incidents of Sexual Assault, Stalking and Relationship Violence-(Link)

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