While there are many ways to describe coaching, the following definition captures what coaching looks like within higher education:
"A one-to-one conversation focused on the enhancement of learning and development through increasing self-awareness and a sense of personal responsibility where the coach facilitates the self-directed learning of the coachee through questioning, active listening and appropriate challenge in a supportive and encouraging climate." International Centre for Coaching in Education (ICCE, 2012)
Coaching emphasizes the relationship between coach and student, with a focus on the coach being a partner with the student as opposed to an “expert”.
The coach espouses a coaching “way of being” rooted in curiosity and unconditional positive regard for the student.
The coach helps to empower the student by utilizing effective coaching techniques, including powerful questioning, reframing, challenge, goal setting, and accountability.
The student drives the conversation and the identification of options for success. The coach provides guidance and suggestions as necessary to support the student in their identified goals.
Coaching is rooted in equity, asserting that each student is an expert in their own life, with unique skills, values, interests, and lived experience.
Studies have demonstrated that coaching can:
Improve student retention and persistence (Bettinger & Baker, 2014; Farrell, 2007)
Increase student academic performance (Robinson & Gahagan, 2010)
Deepen student engagement with academic and student services professionals (Vaccaro & Newman, 2016).
Result in higher graduation rates for coached students when compared to students who have not been coached (Bettinger & Baker, 2014).