Billing, Payment, & Late Fees

Memorandum of Agreement (MOA) and Third Party Billing

CIS initiates a Memorandum of Agreement (MOA) with each school upon teacher acceptance into the program. Each year thereafter, an email is sent to each school to confirm or update the billing contact information. Among other things, the MOA provides the U of M with contact information for the fiscal officer at the high school or district responsible for paying the CIS fees. This information is used by the Third Party Billing Office at the U of M, which is charged with managing such third party “sponsored” accounts. The billing information which follows is shared with the fiscal officer named in the MOA:

• Each student’s charge is attached to the student’s account until it is transferred to the student’s school’s account just before the monthly bills are sent out. Occasionally a student finds his or her way to their U of M account online and finds this amount due; if you hear of this, you can assure them it will be erased shortly. If they receive a bill via email or mail, contact CIS at once as something is incorrect and we will help you sort it out.

• Any other fees—for such things as a bus pass or library fine—remain on the student’s account and the student is responsible for paying them.

• Bills are sent out monthly for student registrations (as well as adjustments or refunds for withdrawals) processed within the past month, so a bill may not always appear complete and current. Although we endeavor to process all the registrations from a single class at one time, it is not always possible, and so the registrations for one class may be spread out over two or more billing cycles. Registrations for multiple classes for the same student may also be spread out over billing cycles. This does not mean that you will be billed twice for the same class for any one student, only that not everyone got registered for U of M credit within the same monthly cycle. (Students who take the course for high school credit only will not appear on the bill.)

Contacts:

• Contact CIS or Third Party Billing (tpbill@umn.edu or 612-625-8559) with general questions. 

• Enrollment Services (cisenroll@umn.edu) can help with questions about whether a specific student’s registration or withdrawal is accounted for on a given bill.

Prevent Late Payment Fees after 45 days

The U of M third party billing policy includes a late fee of $90 per student when payment is not received within 45 days of the billing date.

If payment is not received within 45 days of the billing date, a late payment fee of $90 per student will be assessed to the school. After 60 days of nonpayment, a hold will be placed on the school’s record that will prevent students from being able to register for future U of M courses offered through CIS. The hold will not be released until the past due balance is paid in full.

After sending the initial invoice, Third Party Billing cannot guarantee they will contact schools regarding nonpayment. Notification of the account hold will be sent to the high school’s billing address.

Related Links:

Third Party Billing (U of M OneStop)

Refunds for Withdrawals

If a student drops a class during a registration period, the school or district will not be billed for that student’s registration in that class. If the school or district has already been billed for that student, a credit will be issued. If a student withdraws after the deadline to register/drop, the U of M and CIS will not grant a refund.

U of M bills are mailed directly to the contact person designated by the school on the Memorandum of Agreement (MOA) between the school and CIS or on the Update form emailed to the high school. Invoices are sent monthly. Students in the same class may be registered in different University billing periods, which would cause the school to receive more than one invoice for a single class. While a school may receive more than one invoice for a U of M course offered through CIS, the school will be billed only once for each student registration.

Contact:

Enrollment Services (cisenroll@umn.edu) can help with questions about whether a specific student’s registration or withdrawal is accounted for on a given bill.