Cole Sherman
Boise, ID 83706
(425) 922-7345 - colesherman34@gmail.com
Objective
Psychological sciences graduate with effective organization, communication, and interpersonal skills. Seeking an entry level position in the sales industry where I can present and expand upon my skillset.
Work History
05/2022 to 10/2022
Pro Shop Manager/Location Manager
Indian Lakes Golf Club – Boise, ID
· Observed each employee's individual strengths and initiated training programs to improve areas of weakness
· Interacted with customers to provide assistance while building connections and nurturing relationships
· Managed purchasing, sales, marketing and customer account operations efficiently
· Transitioned into managerial role within one-week of being hired
· Successfully oversaw a record-breaking summer season in terms of profitability, achieving unprecedented levels of financial performance for the course
05/2021 to 10/2021
Customer Service Associate
Mister Car Wash – Boise, ID
· Exhibited high energy and professionalism when dealing with clients and staff
· Contributed to team objectives in fast-paced environment
· Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
· Helped large volume of customers every day with positive attitude and focus on customer satisfaction
· Consistently achieved top sales performance within Idaho state for the entirety 2021 summer season, demonstrating exceptional sales skills and a proven track record of success
04/2017 to 09/2017
Golf Department Manager
Dick's Sporting Goods, Inc – Renton, WA
· Learned valuable techniques in regards to creativity, employee strategy, and fulfilling customer needs
· Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
· Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Skills
· Demonstrated exceptional communication and clarity skills when working in several various group projects
· Detail-oriented team player with strong organizational and interpersonal skills
· Ability to multi-task and operate efficiently in fast-paced environments
Education
Expected in 05/2023
Bachelor of Science: Psychology
Boise State University, BSU - Boise, ID
Minor in General Business/Sales Marketing