Updating price

Why Update Prices via the Portal?

Updating A-Z prices via email is a standard and ongoing option. However, for immediate changes per network, the portal offers a seamless alternative, allowing you to adjust prices while analyzing route performance—without the need to switch tools. Remember to synchronize these updates with your billing system to prevent any discrepancies on invoices.

How the Portal Price Update Works

Price updates through the portal are asynchronous and may take upwards of 15 minutes to reflect in the routing service. Once the update is processed, you'll receive an email confirmation, akin to the traditional email-based rate update workflow. Should there be any pending price updates scheduled for a future date, a new price submitted via the portal will supersede it. Any subsequent updates via your standard email process will overwrite portal-submitted prices.

Updating Prices in the Portal

To update a price in the portal, navigate to the route list, scroll to the "three dot" menu on the right, and select "edit rate." This allows for direct adjustments within the portal interface.

Please ensure that this updated information is communicated clearly to all relevant parties to facilitate smooth price updates and maintain billing accuracy.