District Device Basics

Here you will find tips on how to make your Surface Pro work for you.

STEP 01

Restart and Update

Restarting and updating helps keep your computer running efficiently and can often speed up performance.

Restart at least 2x weekly

Update when prompted

STEP 02

Power/Sleep Settings

Adjust your Power/Sleep settings to ensure your device does not slip into sleep mode during instruction. Alternatively, you can use the Keep Awake Extension.

STEP 03

Tools/Equipment

Ensure you have all the tools/equipment you need for your Surface Pro.

*When using your docking station, make sure you plug the blue USB-C cable
into the port with the computer💻 icon!*

STEP 04

Troubleshooting

If your Surface Pro is acting up and isn't functioning properly, try this step first before reaching out for support.

Reset

Hold down the power button
for 30-45 seconds.
Then, turn your device back on.

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