PBE Roles & Responsibilities

TSTC's role as an Institution

The institution invests in deeply understanding the learners to be served by its CBE program. This understanding is the foremost consideration when structuring the work of CBE professionals into specific roles and responsibilities.
The program is sufficiently resourced with faculty and staff to meet the needs of the learner. Faculty and staff roles are designed to provide differentiated support to a diverse range of learners that leverages the individual talents, strengths and competencies of the faculty and staff.
Faculty and staff performance metrics are established and monitored. One key metric is the ability of the team to support learners throughout the learner experience regardless of race, ethnicity, gender, socioeconomic status, religion, or disability.
Clear expectations regarding institutional policies, the structure and expectations of the program, and tuition and fees are effectively communicated to the learner.
Learners have access to and proactive engagement with the subject matter experts, robust resources, tools and other supports necessary for them to acquire and demonstrate the knowledge, skills and abilities required for successful completion of the program.
Opportunities for engagement with peers, faculty, staff and employers who reflect the diversity of the learner population are provided throughout the learning journey.
Leveraging technology-enabled systems and processes when possible, faculty, staff and learners proactively monitor data metrics to ensure learners are fully informed, engaged and performing as anticipated throughout the learner lifecycle.

Roles & Responsibilities During PBE Transition Phases

INSTRUCTIONAL dESIGN AND sUPPORT (IDS) Team

PBE Coaching & Quality

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Instructional Design Manager

The Instructional Design Manager is the project manager that oversees a team of IDs and provides leadership to assist their team in the creation and development of high quality curriculum. ID Manager responsibilities include:

- Meeting with Directors of Alignment to provide PBE updates and address concerns
- Keeping track of team workloads and keeping projects on track
- Meeting 1:1 with IDs to gather project updates
- Reviewing courses for accessibility and content alignment

If there is disagreement around a Quality Review matter, the ID Manager is the tie breaker.

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Intructional Designer

The Instructional Designer is responsible for working with content matter experts (CMEs) in the research, design, and development of quality curriculum and course material. The ID is a coach who guides the CME through each phase of the PBE process and works closely with them to ensure project deadlines are met. ID responsibilities include:

Collaborating with the assigned CMEs and CME support teams throughout the deconstruction, development and post-development processes
Maintaining or establishing PBE course development tracking
Providing support to CME and CME team members in developing PBE courses that meet industry needs and development guidelines
Meeting with the CME weekly
Building the course in Canvas

Their role is to ensure quality and clarity of design and language. The instructional designer decides when the deconstruction document and course build is ready to send to Quality Review.

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Production sPECIALIST

The Production Specialist collaborates with CMEs and IDs to produce and edit instructional materials such as videos, graphics, and interactive media elements. Production Specialist responsibilities include:

Shooting a video at a TSTC campus and editing that video to meet CME specifications
Editing and captioning existing video content
Creating graphics

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Curriculum Analyst (cQA)

The Curriculum Analyst connects with designers and CMEs to assist with writing and adjusting competencies and learning objectives. The goal is to provide a solid structure around content so that course curriculum is clear, focused, and student driven. In addition to being available for workshopping with designers and CMEs, the Curriculum Analyst conducts quality check meetings at the end of deconstruction to ensure all Course Competencies (CCs) meet PBE guidelines.

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PBE Leadership

Director of Instructional Design and Support

IDS leadership acts as a support system for PBE designers and staff, guiding the PBE transition. Areas of focus include CME and program leadership communication and support, PBE process development and implementation, and program and campus-wide PBE communication, updates, and support.

Program

Industry & Content Experts

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Content Matter Expert (CME)

The CME works with the instructional designer and CME team members (if applicable) to develop unified course competencies, and final course content to meet industry needs and development guidelines by milestone dates. CME responsibilities include:

Completing the deconstruction of the course
Completing the learning journey
Reviewing existing content and determining what content will be used, updated and/or needs to be developed
Providing all course content and materials, including assessments and labs
Ensuring online materials will be asynchronous
Ensuring course aligns with deconstruction document
Creating and distributing the syllabus template
Completing the facilitator guide
Collaborating with the SDC, instructional designer, and CME support team throughout the development process

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CME Support Team

The CME Support Team is made up of faculty members who support the CME by providing feedback and insight for each course being deconstructed and developed for PBE. This means that the CME and support team should be communicating on competencies, learning objectives, and course content to ensure the quality and completeness of each course for their program. Members of the CME support team will also be included in various PBE meetings for their program.

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Program Faculty

Although faculty may not be on the front lines of the PBE transition, each faculty member is responsible for knowing how PBE works, staying connected on updates around the PBE transition, and take part in discussions and reviews of modules and/or courses for their program as they are developed. Insight from each and every faculty member is crucial to the wholistic curriculum of each program.

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Director of Alignment (Doa)

The Director of Alignment identifies the CME and CME team that works with the ID's throughout the PBE process. They support the progress of the course development and review curriculum/content as it is being created. DoA responsibilities include:

Realigning program courses, if necessary
Analyzing Industry Feedback and align to program courses
Identifying of CME and CME teams for blueprint/unified course development
Supporting communication between CMEs, CME team members, and instructional designers
Supporting progress of course development toward milestones and end goal
Reviewing deconstruction documents
Reviewing curriculum/content of developed courses and course materials
Ensuring implementation and delivery of PBE courses in 100% online programs and provide hybrid course oversight
Collecting data for continuous course improvement related to curriculum, content, and program student learning outcomes

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Program Leadership

Associate Provost, Provost, Deans, and VP

Program leadership acts as a support system for program faculty, CMEs, and DoAs. PBE and program leadership members maintain open and regular communication to ensure we are all up to date on each program's progress, address any needs or concerns, and celebrate successes both during and after the transition to PBE across TSTC.

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