FAQ's

TrustCheck AI - Frequently Asked Questions

What is TrustCheck AI?

TrustCheck AI is a mobile app that helps you verify screenshots, messages, links, and images for authenticity. When something feels suspicious but you're not sure why, the app analyzes it and shows you what to look for—detecting linguistic patterns, suspicious behavior, and visual red flags that are easy to miss.

You get a simple risk rating (Low, Medium, or High), a clear explanation of what was found, and practical recommendations for what to do next. It's like having a fraud expert in your pocket, but you stay in control of every decision.

Why does scam detection matter?

According to the Global Anti-Scam Alliance (GASA) and Feedzai, victims lost over $1.03 trillion to scams in 2024, yet only 4% ever recovered their money. TrustCheck AI exists to stop fraud before it succeeds—protecting you from financial loss and the stress of chasing funds after the fact.

What types of scams can TrustCheck AI detect?

TrustCheck AI detects:

• Romance-baiting and pig-butchering schemes

• Phishing and business-email compromise

• Fake-invoice, tech-support, and investment fraud

• Deepfakes and manipulated screenshots

• Package delivery, toll notice, and account verification scams

• Family or friend impersonation (compromised accounts, emergency scams)

• Malicious downloads, crypto wallet traps, and social-media impersonation

• Government service spoofing (tax, legal threats)

Every scan ends with a risk rating, clear explanation, and actionable recommendations.

Can TrustCheck AI check emails?

Yes. You can paste the email text or upload a screenshot into the app. TrustCheck AI reviews sender details, tone, links, and layout to detect phishing or impersonation before you reply or click.

Is there a web version?

No. TrustCheck AI is intentionally mobile-only. Most scams start on phones through texts, DMs, and chat apps, so the app is built for people on the go—right where scams begin.

How can I use it with work or business emails?

If something looks suspicious, copy the email or take a screenshot and scan it in TrustCheck AI. You'll receive a risk summary and recommendations you can share with your IT or compliance team.

How is the analysis conducted?

Each scan is securely processed through TrustCheck AI's detection services—think of it as cloud-based analysis that happens in seconds. The system examines text for impersonation tactics and pressure language, checks links for redirects and spoofing, and analyzes images for cloning or editing.

What makes this different from a simple keyword filter is that the AI understands context and patterns. It sees how scammers actually communicate, not just flagged words. Then it translates those findings into clear, human language so you understand exactly what was detected and why it matters.

How does the app analyze messages and images?

TrustCheck AI uses language models, link inspection, and image forensics to detect deception across different content types. Each scan concludes with a risk rating, clear explanation, and practical recommendations that outline safe next steps.

I'm not tech-savvy—how do I use the app?

It's designed to be simpler than ordering coffee on your phone. Open the app → choose what you want to scan (Image, Text, or Link) → paste or upload → tap Check.

In seconds, you'll see a clear answer: Low Risk, Medium Risk, or High Risk, along with an explanation anyone can understand. No technical knowledge required—if you can text a friend, you can use TrustCheck AI.

Can I share results?

Yes. You can share the summary screen by message or email, or save it as an image to warn others.

Does TrustCheck AI store my scans or personal data?

No. Scans are analyzed temporarily to give you results, then deleted. You have the option to keep scan results in your scan history or simply delete. 

Your privacy matters. 

Is TrustCheck AI free to use?

You get 4 free scans to try full functionality, then can subscribe for $3.99 per month for up to 300 scans. Your app store automatically converts pricing to local currency.

How often will I use TrustCheck AI?

Hopefully not every day—and that's a good thing. TrustCheck AI is designed as a safety net for when something feels off. At $3.99 per month, roughly the cost of a cup of coffee, it gives you professional-grade protection in your pocket—ready the moment you need it.

Why should I trust AI for scam detection?

That's a fair question—and we understand the concern. TrustCheck AI is assistive, not autonomous. It doesn't make decisions for you or act on your behalf. Instead, it analyzes content and gives you clear information so you can decide what to do next.

Think of it like a second pair of eyes that never gets tired, never misses patterns, and processes information faster than humanly possible—but you're always the one in control. The app shows you exactly what it found and why, in plain language you can understand. You read the explanation, consider the evidence, and choose your next step.

How is TrustCheck AI different from other apps or websites with similar names?

TrustCheck AI is a fully independent, stand-alone mobile application developed and owned by a separate team based in Sydney, Australia, serving a global audience. It has no affiliation or connection with any other company, website, or service using the name "TrustCheck." Pricing is transparent and ethical—4 free scans, then $3.99 per month, with no hidden or weekly fees. When downloading or searching, always look for the full name with the AI suffix—TrustCheck AI—which represents the authentic, independent app built to enhance your judgment.

Why is the name "TrustCheck AI" important?

The AI suffix defines the authentic app and reflects its purpose: applying artificial intelligence to help people detect fraud early. It distinguishes us from unrelated entities and signals our commitment to clarity, safety, and independence.

Got a Question or Suggestions?

We are always happy to help. Reach out to us on our dedicated TrustCheck AI page on ChatGPT or email us trustcheck@troxo.com.au. We respond to emails within 24 hours.