Target Field

General Information

The Eagle Foundation has one portable stand at Target Field. Report times are generally 2.5-4 hours prior to game time.

Volunteers who are under the age of 18 may not volunteer in a position (i.e. cashier) at a location that sells alcohol. Currently, our stand does not serve alcohol at all so this should not be an issue for the 2022 season.

If all general positions are full but you are interested in volunteering, please sign up as a "backup" volunteer. In most situations, we often rely on backups due to cancellations from volunteers.

Check-in times are extremely important. Anyone checking in late after the check-in time is subject to a $10 reduction for every 1/2 hour beyond the scheduled report times.

Training

Delaware North is the food service provider at Target Field. These trainings are REQUIRED to be completed by each volunteer each year. Please complete the following steps (in order presented below):

1. Target Field Concessions orientation

2. Guestpath - 4 key elements of customer service

3. Volunteer signing packet - A Volunteer Signing Packet is also required annually from every volunteer. Once completed and scanned or printed to .pdf, it should be sent to the group’s coordinator and MNfundraising@delawarenorth.com.

4. For each volunteer that is 18 years of age or older, please e-mail MNFundraising@delawarenorth.com to receive links and instructions on accessing alcohol training. You can only get this training by sending a direct email. This training is about 3 hours long and is required for volunteers of age 18 or more. Once you have completed the training you will again need to email MNFundraising@delawarenorth.com to receive the link for the test that is required to be taken prior to final certification. This entire process could take up to three days, so please plan ahead!

Appearance and Badge Policy

• The volunteer must provide his/her own black work pants. No jeans, denim, capris, shorts, pajama pants/jeans, sweat pants, mesh, cargo, leather, spandex or leggings, or any style of athletic pants are allowed.

• Each volunteer must wear black rubber-soled, close-toed, close-heeled shows. No open-toed or open-heeled shoes, sandals, clogs, flip-flops, or Crocs will be allowed.

• Each volunteer may wear a long-sleeved white or short-sleeved white t-shirt with no visible writing or pictures underneath his/her uniform shirt. Personal jackets, hoodies, windbreakers, pullovers, or sweatshirts may NOT be worn over the uniform shirt.

• Sportservice will provide volunteers with a sufficient number of uniform shirts for the assigned location/duties. The group must return uniform shirts within 60 minutes of the end of each event. A replacement fee of $30.00 will be deducted from the group's donation for any uniform shirt not returned at the end of the event.

• Sportservice will issue each Group volunteer a valid 2022 name badge after successful completion of all mandatory training. This valid 2022 name badge is required for admission to the location. A replacement fee of $10.00 will be deducted from the Group Donation payment for any lost/forgotten name badges that are reprinted. The Group must ensure that each Group volunteer wears his/her name at all times while volunteering and that volunteers under the age of 18 wear name badges specifically designated for volunteers who may not work in a position at a location where alcohol is served. ID badges are for the exclusive use of volunteers to be allowed into the game-day volunteer entrance and to only be used on scheduled dates the Group is to volunteer. name badges are not to be used to gain entrance on non-game days or on game days when the Group is not scheduled to volunteer, and name badges remain the property of Sportservice and must be surrendered upon request or termination of this Agreement.

• An initial charge of six dollars (USD $6.00) will be deducted from the Group’s first donation payment per volunteer trained, for payment of the initial volunteer packet which includes a hat and name badge. Replacement of any of these packet items will be charged at the replacement fees stated above. Must be wearing a hat or hair net at all times if working in a location serving food

Alcohol Policy (Note, no alcohol is served at our current stand P312)

• Any volunteer selling, pouring, serving, or otherwise handling open containers of alcoholic beverages must be at least eighteen (18) years of age or older

• Any volunteer who is permitted to serve alcohol to a customer will comply with the alcohol service policy which requires, at a minimum, that the volunteer do the following:

  • ask for a valid driver's license, state id, passport, or military id

  • inspect such identification and compare the description with the appearance of the customer for physical features such as height, weight, hair and eye color and confirm that the customer is at least twenty-one (21) years of age or older

  • not serve more than two (2) alcoholic beverages to any customer

  • not serve alcohol to anyone under the age of twenty-one (21)

  • not serve alcohol to a customer who exhibits any visible signs of impairment as explained in the alcohol service training

  • not rehash (or refill) any cup or other container with an alcoholic beverage

Expectations and Menu:

What it takes to run a concession stand:

• • Group stand lead (required): responsible for tracking and delegating inventory, counting/ordering/prepping per par sheet, managing cooks and preps, managing back-of-the-house

  • People or Laundry leads (optional): assists group lead with teaching order fulfillment and register processes, managing volunteers, volunteer sign-offs, uniforms

  • Cashiers: front line for guests, must be able to use register, ID/serve alcohol in most locations

  • Runners/Expo: assist cashiers with guest orders, move food from holding line to counter, restock

  • Cook/Food Prep: work with lead to manage kitchen, prepare/cook/hold food to temperature

What a day as a volunteer looks like:

• • • Arrive at Target Field 2.5 - 4 hours prior to game time, go through security, then volunteer check-in

    • Proceed to assigned location

    • Start day with assigned duties which are determined by the stand lead

    • Be ready to open when the gates open (1.5 or 2 hours before first pitch, depending on the day of the week

      • M/T/W/TH (1.5 hour gates) F/S/SU (2 hour gates) All special events (2 hour gates)

    • Greet/serve/thank guests throughout the game

    • Upon last pitch, close the stand, return uniforms, and clean up stand

    • Report inventory counts and get sign-off from supervisor, check out

    • You will receive a meal voucher to use during your shift. You may also bring a reusable cup (with a cover) to fill with soda during your volunteer shift.

Eagle Foundation's menu for assigned stand:

Our stand is on the third level (P312) and we are a Kramarczeks portable stand. We have the following items to serve:

• Kramarczek bratwurst, polish sausage or cheesey sausage

• Grilled onions

• Sauerkraut

• Assorted beverages (no alcohol)

Parking information

Minnesota Twins/Delaware North Employee Parking is available at the Hawthorne Ramp.

Red arrows show Skyway connection to Target Field. Target Field strongly encourages using skyways, please cross 7th Street using Skyway. The associate and volunteer entrance are on 7th Street at Twins Way. Use stairwell/elevator on exterior of Target Field on Skyway level to get to street level.

Ramp process/payment:

1. Enter Hawthorne Ramp from Hawthorne Avenues side. The Hawthorne Ramp is attached to Ramp A on the far side of the ramp from Target Field, but it is NOT Ramp A. The two ramps are under different management, and we do NOT have an arrangement for reduced rate parking for Ramp A.

2. Take a ticket upon entry.

3. Get validation ticket from HR representative.

4. AS YOU ARE LEAVING, you may pay at either of the pay-boxes on the Skyway Level (blue “P” on map), OR pay as you exit the ramp. Insert ticket you took upon entry, insert validation ticket, make payment, and if at pay-box then take your initial ticket back out to present upon exiting ramp. Do NOT use pay-boxes to pay as you are arriving for your shift. The payment is “active” for 15-20 minutes after payment is made – if you pay prior to your shift, it will slow down your exit from the ramp as the payment is re-activated. The cost is $4, and payment can be either credit card OR cash.

Sign-up to volunteer