Our partnership success relies on our mutual efforts to get the CourseKey product(s) up and running at your institution.

Our vision in the CS Department is to be a partner to our customers and act as one team, to go above and beyond for our customers - providing incredible service and driving product adoption by partnering with our customers. The success of our business is inherently intertwined with the success of our customers.

The journey cycle depicted above and below showcases the different stages of the CK journey. 

• Journey cycle 1: Refers to the implementation phase of setup, testing, production prep, training, etc. These items are typically done in the first 30 & 60 days of the customer life cycle with CourseKey.

• Journey cycle 2: Is your "Go Live & Support" milestone. This is where the CourseKey product is live in your environment.

• Journey cycle 3: After the CourseKey product has been launched in your environment, we will track, monitor, and report on usage as well as other benchmarking data for you.

• Journey cycle 4: As a true partner in the industry we serve, it is CourseKey's mission to provide industry-relevant solutions, therefore we will always show you the newest features and products we have.

• Journey cycle 5: We got you!  We are here to SUPPORT you in everyway