Hi Guys,

Following is the list of topics to be read from the book, along with page numbers. Please read them along with referring to the class slides.

All the best and Much Love,

Dr. Apurva Bakshi

Topics to be read from book:

Characteristics of Communication Pages 52-54 Chapter 2

Process of Communication Pages 68-70 Chapter 2

Feedback Pages75-82 Chapter 2

Transactional Analysis Pages 48-49 Chapter 2

Johari’s Window Pages 49-51 Chapter 2

Principles of Communication: the 7Cs 54-63 Chapter 2

Challenges in Communication 70-72 Chapter 2

Barriers to Communication Pages 74-75 Chapter 2

Focus on your audience Pages 72-73 Chapter 2

Keep the message short and simple Pages 73-74 Chapter 2

How does miscommunication happen Pages 63-66 Chapter 2

Preventing miscommunication Pages 66-68 Chapter 2