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Learning Objectives:
At the end of this INFORMATION SHEET, the students/trainees must be able to:
Discuss the important of Standard Operating Procedure according to industry standards.
Identify the benefits of Standard Operating Procedure.
Standard Operating Procedure is a step by step procedure or
Directions as established by a Quality Square Industry involved in facility producing a product, testing or research.
A Standard Procedure does not need explanation or publication because it is standard.
The procedure for describing the writing, revising and approving of SOPs and the control of distribution of SOPs is one of the important Quality Assurance procedure.
“Quality is everyone's responsibility”
-W. Edwards Deming
Benefits of SOP
Benefits of SOP
To perform a job properly.
To ensure that production operations are performed consistently.
To ensure that processes continue uninterrupted and are completed on a prescribed schedule.
To ensure that no failures occur in manufacturing and other processes for which the SOP was written.
To ensure that approved procedures are followed in compliance with company and government regulations.
To serve as a training document for teaching users about the process.
To serve as a checklist for co-workers who observe job performance proper performance.
To serve as a checklist for auditors.
To serve as an historical record for the Changeover.
To serve as an explanation in review of accident investigations.
Implementing SOP
• The most important step for implementing the SOP in working area, train or retrain the user.
• While training the user, trainer should share the reason WHY, SOP must performed correctly. People are much more to follow when they understand importance of procedure.
• Trainer should explain and demonstrate how each step in the SOP will be performed and should assure them this will increase Quality of product by providing safety and accuracy which will ultimately increase the confidence of the user.
Special about SOP
• The best SOP is one that accurately transfers the relevant information and facilitates compliance with reading and using the SOP & The best written SOPs will fail if they are not followed.
SOP and Guideline
• SOPs provide a specific view of all the main steps whereas guidelines are significantly more detailed.
• Some SOPs have a two-tiered system that includes both SOPs and guidelines.
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