Onboarding Process

Please refer to the following guide for the Onboarding Process. This guide covers every step from Candidate Identification through to Onboarding to Production.

Candidate Identification

• Contributors are identified and, if they meet the requirements, forwarded to the next stage.

• Details such as name, age, gender, location, and email will be validated.

Email Forwarding Setup

• A client-branded email (e.g., TelusDigital email) will be sent to the mailbox to confirm the setup.

• For any issues with verification codes, the recruitment point of contact should be reached for prompt assistance.

Qualifier Communication

• A qualifier email will be sent with specific instructions to complete the qualifier task.

Qualifier Results

• As soon as the qualifier task is reviewed, the qualifier results (approved/unapproved status) will be sent to the participants.

Welcome Onboard 

• After the qualifier task is approved, contributors will receive an invitation to create an FTS tool account.

• Once the FTS account is active, contributors will be added to Project Sonic.

• Further information about project requirements and guidelines will also be provided.

Production Start and TimeSheet Submission

• Contributor engagement, daily activity, and TimeSheet submission will be monitored continuously.

• Feedback on performance, disqualifications, or quality concerns will be shared.