How to contact us

To ensure you receive the appropriate support and information, please refer to the following contacts for different topics:

Recruitment queries 

Use the subject mail [Project Sonic- Recruitment], and contact us at recruitmentgenaiasia@telusinternational.com

Account & Access Issues, Technical Processing Support 

Use the subject mail [Project Sonic-Technical support needed], and contact us at  community_support@telusinternational.ai 

Payment Inquiries

Use the subject mail [Project Sonic- Payment], and write to us at community_support@telusinternational.ai 

If you encounter issues activating Hyperwallet or did not receive your compensation, please contact: payments_team_ai@telusdigital.com 

Feedback and Suggestion
Please share your feedback and suggestions with us via email with the subject [Feedback for Project Sonic] at community_support@telusinternational.ai 

General Inquiries
Use a clear email emphasizing the challenge encountered. Add the subject [Project Sonic] and contact us at community_support@telusinternational.ai 

Please include specific task references (when applicable) in all communications to expedite assistance.

We are here to support you and ensure your experience with Project Sonic is smooth and productive. Feel free to contact the relevant team for any assistance you may need.