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What is this program?
This program is supported by a CASF Grant, which aims to enhance digital literacy and promote broadband adoption. Our goal is to bridge the digital divide by teaching fundamental computer skills and Generative AI, empowering individuals to become informed digital citizens.
What if I have a language barrier?
We currently offer a Parkway Center for Persian speakers and have Spanish-speaking staff at certain locations.
For other languages such as Hmong, Ukrainian, Chinese, and more, our program utilizes a platform compatible with Google Chrome, allowing us to translate the course content into written format as needed. Our facilitators will assist as much as possible, and we may also use AI tools to support translation for participants with language barriers. Additionally, we email a document to all users with an option to select their preferred language for reading the guide.
How long do I have access to the online platform?
Currently you will have 12 months to review the course as often as you would like. You will have full access to all portions of the module including the additional Gen AI classes we have included.
Who is eligible for the program? Can I just join if I do not live in one of the areas?
You must be 18 years or older and reside in one of these communities:
Del Paso Heights (95838)
Foothill Farms (95842)
Fruitridge Pocket (95820)
Hagginwood (95815)
Lemon Hill (95824)
McClellan Park (95652)
Meadowview (95832)
North Highlands (95660)
Robla (95838)
Rio Linda (95673)
Rosemont (95827)
What is the max number of people per household?
No more than two participants per household.
Can my children come or take the class?
This program is designed specifically for adults. For the comfort and enjoyment of all participants, we kindly ask that children not be brought.
Can I do this at home after attending the first mandatory introduction class?
Yes, you are welcome to proceed at your own pace online from home, once your eligibility has been verified and you have completed the introductory overview. Please note, however, that the program requires completion the course and completing the mandatory eight hours.
Can I come in as well to finish the courses?
If you prefer, you are welcome to complete the course in person rather than online. Our team is here to assist with any questions you may have along the way.
How long do I have access to this site?
Participants are required to complete the course within eight weeks; however, they will have access to the course content for up to 12 months from sign up.
How do I receive a chromebook?
Complete all coursework, ensuring a minimum of 8 hours within eight weeks from sign up
Take the required tests and pass with at least 80%
Upon completion of these steps, you will receive a certificate. Then you can sign up to pick up your Chromebook at one of our locations during the first or third week of the month.
When is the Tech Fair?
The Tech Fair will be announced once 150 participants complete the program in each area. You will receive an email 2-3 weeks before the event.
How do I refer to someone?
When a new eligible member registers, they will be prompted to fill out their information and indicate if they were referred by someone. Please ask them to enter your name in the referral field.
Having login issues?
Make sure you are using the correct website: techedify.com
If you registered via Calendly, your default password is ‘Techedify#1’.
If you forgot your password, click ‘Forgot Password’ and reset it.
Look for an email from Techedify and follow the instructions to reset your password. If you do not see it, check your spam or junk folder for the reset email.
If you still cannot log in, email support@techedify.com
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